Operation Executive

Ocean and Air Export:
• To handle and ensure Trade Ops are executed accurately, and comply with group policies, standards, guidelines and SOPs, and comply local regulations.
• Other service task assigned by management.
• Make reports to manager as requested.
• Maintain good customer service relationship with customers as well as shippers
• Responsible for Ocean & Air scheduling, dispatching, planning, tracking, analysis, monitor carrier/airline/co- loader quality standards.
• Monitor and update oversea/customer the cargo status until it arrives at the destination.
• Receiving inquiries from agents, sales, customers and follow up for booking arrangement/releasing.
• Follow up and control subcontractors during handling shipments.
• Handle Documentation (Booking, Issue HBL, SI Submission, Pre- alert, Invoice, Job Costing, AMS/ISF/ACI Filing)
Ocean and Air Import:
• Prepare/Follow up/Handle all import document procedure (Issuing Arrival Notice, D.O, Invoice to Consignee, Manifest submission) and update customer in time properly.
• To handle and ensure Trade Ops are executed accurately, and comply with group policies, standards, guidelines, and SOPs, and comply local regulations.
• Check documents to ensure all details are correct before vessel departure.

• University Degree. Majoring in Economics, Sea Transport Economics, Business Administration or English
• Good written and verbal English.
- Working Experience/ Professional requirement:
• Being service- minded, careful, hard- working, and positive thinking, honest, passionate, cheerful.
• Good skill of communication/interpersonal, negotiation, troubleshooting, customer service...
• Good at computer skill: MS Excel, MS Word, MS PowerPoint..
• Have leader attributes, responsibility, teamwork, motivation.
• High responsibility, being able to work under pressure.
• Have good knowledge of shipping, import and export, especially USA & CANADA customs regulation knowledge
• At least 1 year experience in Freight Forwarding – Customer Service, Documentation scope
Priority, Preferred Candidate:
• Have Air Freight / Import experience, background
• Can speak Mandarin or Cantonese

Cash Gift for Birth of Child, Marriage, Birthday
Internal & External training
Professional working environment, promotion opportunities, 13th month salary, back office & year end bonus according to company business results and working performance.

Cập nhật gần nhất lúc: 2024-06-17 14:40:02