Operation Service Specialist

Summary of essential job functions
Support the development, implementation, deployment and continuous improvement of organizational- Japanese Chain Restaurant (JCR) programs and technology platforms to make it easier for field Staff to deliver company mission
As Operations Services Specialist – Technologies, your responsibilities and essential job functions include but are not limited to the following:
· Collaborate with the business team and be the lead for the implementation, testing and support the successful launch of new products, promotions, market- wide initiatives and LSM initiatives.
· Lead the improvement works to the integrated system and create resources and tools to support the execution. Integrated systems include:
POS: especially button names, button layout, LTO programs, and all POS procedures for Staff
Reward App: related to Member app
Create Finish good and item code on DF 365 and integrate to POs
· Supports Operations Services component of AOP projects and implementation and any events organized by Operations Services.
· Set up and Maintain Operations SharePoint
· Conduct store assessment as QSC, Mysteri shopper, if assigned.
· Create Memo send to store
· Extracts, analyses and communicate progress of programs. Prepare data for weekly review and monthly Operations Review
· Participate to develop training system
· Follow and complete task required by Head of company , Legal.
· Lead the check and testing of BOM for beverages, food and retail items on DF365 system.
· Create reporting templates for market wide KPIs
· Work with IT on Power BI reports for Operations

· Strong willingness to learn new technologies, love the challenges to analyze complex processes.
· Ability to balance multiple priorities and meet deadlines
· Ability to negotiate and influence
· Demonstrate attention to detail, solid problem solving and analytical skills
· Ability to establish cross- functional, collaborative relationships with business and technology partners and work cross- functionally in a matrixed organization.
· A background in IT architectural, systems and processes is an advantage.
· 2- 3 years as shift, assistant or store manager level is an advantage
· Proficiency in MS Word, PowerPoint, Excel, and Project, Power BI
· Love to support work that make the lives of our staff easier
· Ability to communicate clearly and concisely, both orally and in writing

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2024-11-19 18:10:06