Operation Supervisor - Thủ Đức, HCMC

TAs management

Work with the Academic Coordinator to conduct TA training to make sure we deliver the best service.
Recruit, train and manage TAs, ensuring TAs come to work on time and support them to handle issues in class and difficult problems.
Work with Academic Coordinator, CCO and EA Supervisor to get teachers’ feedback about TAs and solve them.
Follow up with all TAs monthly and strictly to make sure they fill in all information about students’ studying in class.

Teacher working schedule

Other tasks assigned by Line Manager.
Communicate with teachers to update availability and support them on class offers/teaching schedule issues.
Check with centers about upcoming classes to assign teachers to scheduled classes on system based on their availability and skills following class assignment policy.
Ensure 100% classes have teachers, including finding substitution in case of annual leave, urgent leave or request by Academic Manager.
Inform Academic Manager of cluster about issues regarding teacher’s availability and class opening situation.
Raise recruitment support to recruit new teachers.

Center Operation

Ensure the operation of the center and managing facilities
Work with government, other department, … to ensure the center follow well the direction of them

Strong oral and written communication skills.
2- 3 years of experience in operation/ academic or service.
Bachelor’s degree in Business, Communications, or related fields.

BENEFITS:

Social, health & unemployment insurance.
Annual leave days: 12 days/year.
Premium Healthcare insurance.
Tuition fee discount for family members.
Annual KPI evaluation for salary review.
Competitive salary in line with experience and capability.

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2024-04-03 11:22:46