Operation Supervisor - Thủ Đức, HCMC

TAs management

Follow up with all TAs monthly and strictly to make sure they fill in all information about students’ studying in class.
Recruit, train and manage TAs, ensuring TAs come to work on time and support them to handle issues in class and difficult problems.
Work with the Academic Coordinator to conduct TA training to make sure we deliver the best service.
Work with Academic Coordinator, CCO and EA Supervisor to get teachers’ feedback about TAs and solve them.

Teacher working schedule

Communicate with teachers to update availability and support them on class offers/teaching schedule issues.
Inform Academic Manager of cluster about issues regarding teacher’s availability and class opening situation.
Check with centers about upcoming classes to assign teachers to scheduled classes on system based on their availability and skills following class assignment policy.
Raise recruitment support to recruit new teachers.
Ensure 100% classes have teachers, including finding substitution in case of annual leave, urgent leave or request by Academic Manager.
Other tasks assigned by Line Manager.

Center Operation

Ensure the operation of the center and managing facilities
Work with government, other department, … to ensure the center follow well the direction of them

2- 3 years of experience in operation/ academic or service.
Bachelor’s degree in Business, Communications, or related fields.
Strong oral and written communication skills.

BENEFITS:

Annual leave days: 12 days/year.
Competitive salary in line with experience and capability.
Premium Healthcare insurance.
Annual KPI evaluation for salary review.
Social, health & unemployment insurance.
Tuition fee discount for family members.

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2023-12-26 14:42:15