Operations/Doc Logistics Staff - Nhân Viên Chứng Từ Xuất Nhập Khẩu

- To be responsible for the operational results and administration of all containers services, traffic and network connections, provide the highest level of service at the lowest cost.
- To respond in a timely manner to queries (both internal and external) pertaining to export documentation issues and to strive at all times to meet established quality guidelines.
- To provide a consistently high level of service to internal and external customers.
- Handling claims, complaint and queries and proactively following through to resolution for Customer satisfaction purpose.
- Minimize risk by dealing with vendors and carriers to reduce delays, diminish claims and maintain security.
- To offer schedule information, service parameters, and release and cut- off information, shipping instructions (bookings), changes in destination, delays in transit, and customer inquiries or complaints.
- To be well familiar with AMS / ACI filing process for all shipments to TPS/CAN ports sector.

- At least 02- year- experience of similar job in logistic/forwarder company
- Proficiency in Chinese is an advantage
- Experience in using system for bookings, documentation, intranet.
- Experience with all aspects of operation procedures.
- English: Intermediate level

- Comprehensive benefits package (healthcare, retirement plans, etc.).
- Career development and training opportunities.
- Dynamic and collaborative work environment.
- Competitive salary with performance- based incentives and annual salary reviews.

Cập nhật gần nhất lúc: 2025-07-22 17:25:02