Operations Executive (Banking)

The Operations team is responsible for the end- to- end fulfillment of our processes, ensuring that we deliver a seamless experience to all customers always thru all their interactions with us. This is a fulltime position.
Job Responsibilities

Answer queries on operational processes
Ensure timely and effective escalation of potential issues and resolution
Ensure timely and prompt processing as per committed SLA
Work closely with various internal and external stakeholders (Front Office, Compliance, Credit, etc.) to complete required processing and resolve issues arising
Participate in general operations processing functions, including client onboarding, account servicing, document management, etc
Create and maintain operations procedures
Participate in process reviews (including mapping of processes) and system enhancements (requirements gathering, testing, etc.)
Experience in loan processing (including and not limited to loan application, disbursement, repayment, refund, credit admin, etc.) is an advantage
Ensure processes and controls adheres to guidelines (internal, regulatory, etc.)

Effective team player with good interpersonal and communication skills. Able to articulate your thoughts clearly
Able to work independently as well as being effective as a team player.
Bachelor Degree holder
Proficiency in English language is a must.
Good analytical and organizational skills
Work Remotely 100% – Singapore time
Results and service- oriented; able to work independently, sometimes under pressure
Have Advanced Microsoft Excel/Google Sheets (including pivot tables, lookups, data tables)
1- 2 years of experience with similar positions at a Bank or Fintech company is a plus.

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2024-04-30 12:00:27