The vacancy is ideal for an enthusiastic, energic and versatile person, who is ready to show his or her value in the fast and constantly changing industry. You should possess excellent communication skills and be able to juggle multiple tasks together with cross- functional collaboration.
We are offering an immediate opening for a professional Operations Manager based in our Ho Chi Minh office. The role is mainly to oversee daily activities, implement the right processes and practices across the organization. The ideal candidate will have a sharp business mind and proven success in collaborating multiple teams for maximum productivity together with us to develop and maintain an environment of trust, diversity, and inclusion within the operations team.
YOUR MAIN DUTIES:
Coordinate team meetings, events on weekly/monthly basis
Liaise with different departments to improve internal performance and work efficiency, and forward all feedback/ suggestions/ recommendation for improvement
Keep up- to- date with industry trends and best practices, integrate new technologies and business processes as needed
Report on operational efficiency and quality standards
Create relevant presentations, documents, databases that support analyzing daily statistics, improving processes and trainings
Ensure all operations are carried on in an appropriate, cost- effective way; improve operational management systems, processes and and best practices
Interpret crucial input and information to contribute to new product development and processes, anticipate potential issues impacting successful outcomes for decision making in business processes
Communicate with stakeholders about shifting Company priorities and projects; maintain and update internal process documents; keep cross- functional teams posted on internal process changes
Assist with new hire orientations and onboarding- offboarding processes
YOUR ATTRIBUTES:
Degree in Business, Operations Management or related field
At least 3+ years of operations management or/and related business experience (Affiliate marketing/ Digital marketing)
Strong personalities and professional judgment to work under pressure and high level of patience
Proficiency in Microsoft Office applications and Google work space
Ability to plan work to meet deadlines and unexpected situations and/or requests
English fluency in both verbal and written communications is a must
Familiarity with business and financial principles
Leadership ability
Cross- functional collaboration and adaptability to respond quickly to a shifting reality and adjust initiatives and priorities
Organizational skills and the flexibility to jump from priority to priority
