Operations Officer

Scheduling appointments for clients in the CRM and maintaining them as required.
Ordering and monitoring supplies as needed.
Welcoming guests to the clinic, and responding to their inquiries.
Cashiering & invoice issuing, preparing daily reports.
Other tasks as required by the Management Board.
Manage the appointment booking system for customers (including the contacts, appointment schedules, treatment services, …) effectively to optimize the clinic’s operational productivity while ensuring the best experience for guests and products at the Clinic.
Handling all phone calls to the clinic.

Be comfortable communicating with clients in English.
Good- looking.
Detail- oriented, confident, responsible.
Open- minded, positive attitude, team- player.
Active, flexible, and a good problem- solver.
College/University degree with a major in Business Administration, Hospitality, English, or any related field.
1 year experience in Front desk, Customer services, Telesales,… Preference is given to those with work experience in Hospitality services, skincare centers, and beauty salons.

Probation (02 months): 100% basic salary.
A unique and distinctive business model that focuses on best- in- class client experience (needs- based focus with no sales targets) and empowering women to feel confident.
Annual leave, public holiday leave, Social insurance, annual health check- ups, and other benefits according to Labor Law.
Working in professional, international standards with a team of experienced and ethical doctors.
Understanding the importance of corporate social responsibility: you will learn about the amazing Vietnamese NGOs (charitable organizations) and the causes that Grace Skincare Clinic and our staff passionately support.
Discounts on skincare services for staff, family, or friends.
The excitement and pride of working with the most Prestigious and caring medical provider in HCM.
Practicing and growing your English language skills, and learning how to work with Western clients.
Monthly Birthday parties, periodic Team- building events, and semi- annual company offsite trips.
Compensation based on competency, annual performance assessment, and salary review.
Basic salary + monthly bonus + Loyalty Bonus + 13th month salary.

Cập nhật gần nhất lúc: 2026-03-17 19:00:04