Order Administrator, Sales & STSUrgent job Datacolor Viet Nam

Primary Function and Scope of the Position:
Order Administration processing and support of industrial Sales and STS products for Vietnam.
Major Responsibilities:
Administration support to Sales and Support team:　
- Provide administration support to Sales & Support team responding customer order enquiry via telephone or email efficiently.
Order Entry and administration:
- Follow up and update backlog schedule to Sales and Support team when there is any change informed by manufacturing centre or 3rd party vendors.
- Ensure order header (such as customer account and terms) and order lines (such as part no., quantities, prices, freight charge and discount etc.) which are taken by Sales or Support team are all accurate and comply to company procedures.
- Process all types of orders including instruments and software, service contract, spare parts, and warranty into system.
Logistics support:
- Collaborate with customers and their logistics company in the procedure of documentation for customers as necessary.
- Inventory management and adjustment for demo and spare parts.
- Shipping arrangement and Import and Export customs clearance of company products or demo.
Yearly audit support
- Provide related documents as requested.
Others
- Regular meetings with manager to discuss issues / admin topics.
- Backup for Other Administrator when holiday/sick absences.
- Perform Ad hoc assignment if necessary.
- Work with sensitive and confidential customer information.
- Overtime If necessary.
- Ensure and manage customer satisfaction.
- Participate in any project (such as CRM/ERP systems) as required.

Personality: supportive, organize and efficient, eager to learn, good interpersonal skill, able to work independently with self- discipline.
Outstanding communication and interpersonal abilities
Experience in using Salesforce or other CRM system is an advantage.
Read and Write: Standard level of Vietnamese and English, written Communication in Chinese is advantage.
Minimum 3- 5 years’ experience in Order Administration.
Familiarity with incoterms and import and export procedure.

Will be discussed in Interview

Cập nhật gần nhất lúc: 2024-04-03 12:02:16