Order Processing Specialist (Merchandise)

You will take ownership of your projects, and act as a specialist to your clients, an intermediary between internal and external stakeholders to provide clients with the best services.
This role is to provide services to Account Managers and external clients in Australia. Your key responsibility is to ensure our internal and external clients received exception level of services.
Includes duties such as project tracking, sales support, production and administrative tasks for our merchandise requests:
• Provide day to day support to Account Manager from pre- sale, order processing to after- sale
service to client.
• Manage and maintain an accurate, timely and updated WIPs, product portfolio, sale
program, inventory, quote system.
• Coordinate production plan & dispatching plan to meet client’s timeline.
• Monitor order processing after order is confirmed.
• Day to day work with internal teams including Studio, IT, Ecommerce, Finance and
Warehouse to meet timing plans of the order, sale program.
• Inventory management.
• Data management:
Liaise with Clients to receive full information of their customers and input the data
Closely collaborate with Warehouse team to process customer orders and ensure the
delivery timelines are met.
into system in accurate & timely manner.
• Provide day to day support functions for assigned Team Leader/ Manager.

Great chance to develop your skills and competences, approach new knowledge with inner training, on board training.
International working environment with young and friendly colleagues.
Lunch allowance
Premium healthcare insuranceAnnual health check- up
16 days of annual leave and 06 days of sick leave
Opportunity to travel to Australia for training/office visit.
Good working condition and benefits.

Cập nhật gần nhất lúc: 2025-10-06 21:25:03