Order Taker - Nhân viên Tiếp nhận Thông tin

Responsible for the general storage operation and coordinate with other related outlets/ departments on the delivery and received of items, accurately update all information into the internal report system.
Take hand over master key & inventory from night shift
Do inventory for all HK items, to ensure store bin card quantities out- in were updated with detail including Lost & Damaged with cause (daily/ monthly/quarterly/ annually) to both TH & SR.
Check all request status from previous day & follow up pending list including defect work orders ware updated)
Check and follow expiry date to all product (if any).
Be responsible & organized in Lost & Found control
Handle all information in/out from telephone or via other channel to right person in charged.
Attend daily briefing with all housekeeping team member to ensure of the day&039;s requirements and focus to HT & SR activities.
Coordinate with other HK supervisors for good store arrangement
Ensure good communication and create good working environment between all team member. Provide essential support in handing any problems that may arise.
Ensure in- out quantity store updated in to bin card inventory accurately and timely according to hotel standards and regulations
Prepare all daily report related to HK activities including: arrivals, departure, special requests updated from system & other dept.
Issue products follows the principle of first in first out in store and optimizes all store area, space and shelves.
Conduct training/ coaching team member & new one follows up SOPs, P&P & other knowledges to improve skill jobs.
Quickly handle complaint, unusual situations & together with higher levels discuss to find out the best solution, ensuring not to affect the image of the hotel.
Purchase order in charged & follow up all pending list to ensure par stock enough always, (Specially consumables)
Responsible to ensure the costs are effectively controlled. Always work with a sense of cost (like saving energy, apply “re- think” and three Rs- Reuse- Reduce- Recycle).
Follow up all Loan Items quested & forms to making sure everything ware handle.
Master key issue out to each member or outlet relate with a signature.
Receive information & update room status from floor supervisor to system.
Be responsible in keeping the property safe and secure.
To ensure fully updated handover information from team and other departments related.
To ensure HK duty roster updated on system & monitor internal paper work
Arrangement, ensuring that HK products are properly arranged in terms of type, quantity and quality.

Education: College diploma or its equivalent.
Experience: Experience in hotel housekeeping preferred

Annual helpful training courses (local & international).
02 months of probation with full salary and service charge.
Attractive salary & benefit package.
Clear career development plan with many engaging training courses (local & international).
Duty meal provided by hotel.
Insurance package.
Wonderful working environment with professional team.

Cập nhật gần nhất lúc: 2024-04-03 12:08:14