Outlet Manager (ADD & IRD Service)

Performs up- selling for all times offered by the department assigned as well as offering alternatives.
Ensures that the place of work and surrounding area is kept clean and organised at all times.
Ensures that the opening and closing procedures established for the outlet followed.
Knows the restaurant scene and gastronomic character of the destination and be recognized in the market.
Implements a flexible work schedule based on business patterns.
Assigns responsibilities to subordinates implementing a multi- tasking principle and check their performance periodically.
Monitors operating supplies, equipment and reduce spoilage and wastage successfully.
Produces reports and analysis of the outlet and present report in the monthly performance meeting.
Be responsible the preparation of the outlet’s budget and the monthly department Profit & Loss Statement.
Be responsible to the whole operation and administration of The Market Restaurant.
Manages daily or weekly meetings with the kitchen team and fostering team work to constantly develop the restaurant / outlet for more success.
Assist the training and follow up of the external Brand Standard Audit and internal Essential Audit.
Leads the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
Provides a professional and courteous service at all times
Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
Understands thoroughly the concept of the outlet and train all employees of the outlet in regards to the concept.
Actively participates in menu design in cooperation with the outlet Head Chef and Executive Chef.
Handles guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department ensuring that the follow up is performed with the guest.
Conducts monthly inventory of operating supplies and equipment together with the stewarding department.
Sets an example by reporting to duty punctually wearing the uniform with Melia grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
Executes and demands the team to execute the highest level of service and set- up standards at all times.
Perform other duties assigned by the Superiors.
Responds to any changes in the department as dictated by the hotel management.
Be knowledgeable of all services and products offered by the hotel.
Sets an example in terms of service, products and guidance of the team that reflects the concept.

College degree or above
Shuttle bus from Vung Tau, Ba Ria, Long Hai, Phuoc Hai, Dat Do and Ba To to Ho Tram
Train the trainer
Barista knowledge, Mixology
Computer Skills, Letter writing skills
At least 2 years in international hotels in the same position.
English- Good level, written & spoken
Wine and Spirits knowledge
1 year in the same position in hotels of similar category and services.

- 2 Day- off/week
- International working environment
- Annual Outing
- Laundry uniform provided
- Birthday benefit
- Participating social insurance, medical insurance, accident insurance 24/7
- Duty meal provided at canteen
- 13th month salary
- Special room rate as per Melia Hotels International policy
- Benefit for birthday, mid- autumn festival, public holiday, Tet holiday,..
- Attractive salary

Cập nhật gần nhất lúc: 2023-12-01 11:50:33