Outlet Manager/ Quản lý Nhà hàng (Ciela Bar & Dining)

• Effectively manage the restaurant by ensuring the following:
*Adhere to bill paying procedures
*Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
*Encourage and motivate staff to provide optimum service during all shifts
*Personally meet and farewell a minimum of 80% of your customers
*Adhere to opening and closing procedures
*Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc
• Manage special event concepts
• Works with Superior on manpower planning and management needs
• Analyze food and beverage statistics through point of sale system
• Up- sell property facilities
• Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific
• Anticipate market changes and review operations when necessary
• Create positive publicity opportunities
• Works with Superior in the preparation and management of the Department’s budget
• Forecasting
• Recycle wherever possible
• Actively pursue cost saving measures
• Manage customer database and utilize effectively
• Develop and implement Promotions Calendar for F&B products in restaurant
• Manage wage and beverage cost
• Stock control
• Conduct competitor analysis
• Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile

Required Skills:

• Fluent in English Speaking
• Demonstrated ability to interact with customers, employees, and third parties, which reflects highly on the hotel, the brand, and the company.
• Problem- solving, reasoning, motivating, organizational and training abilities.
• Good writing skills
• Leadership Skills
• Alcohol awareness certification and food service permit or valid health/food handler card as required by a local government agency.
Qualifications:
• Diploma in Hotel Management, Food & Beverage, or related field.
Experience:
• 3 years related experience, including supervisory experience, or an equivalent combination of education and experience

Other benefits as per Hotel policies
International training opportunities and career development
Dynamic and international working environment
Competitive salary and benefits package

Cập nhật gần nhất lúc: 2024-07-03 09:15:03