Outlet Supervisor

Initiate conversation with guests about the property, events and promotions.
Train the staff and supervise them in the performance of their duties.
Ensure adherence to all corporate core standards
Must have the ability to work fast and multi- task.
Perform side work duties as assigned.
Add – cash handling
Maintain a clean, clear and organized work environment.
Greets and welcomes all guests in a pleasant and professional manner.
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies to include but not limited to health and safety.
Must be able to memorize guest orders and then deliver those orders accurately to the right guest.
Becomes familiar with hotel services in order to answer questions and provide guest assistances.
Review daily arrivals to ensure proper handling of VIP&039;s, return guests, groups, etc.
Provide personalized service to all VIP’s and SA guests.
Represent to attend daily briefing and responsible for outlet operation when absence of Managers
Effective problem solving skills to include the ability to collaborate with others.
Systematically conduct standards tests during shifts and communicate training and re- training needs to manager.

Must be able to initiate and engage in conversation in a professional and friendly manner.
Must be able to work any shift any day.
Ability to communicate fluently in the local language of the workplace both verbally and nonverbally. English is required. Bi- lingual is preferred.
Outgoing and gregarious personality is required.
Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business.
Vocational School Certificate is required.
Must be able to perform basic mathematical computations.
Excellent guest service skills. Ability to respond to handle difficult or stressful situations with tact and diplomacy.
Good knowledge of food and beverage is required.
Must present a well- groomed appearance.

Ngành nghề: Thực phẩm & Đồ uống
Địa điểm: Bà Rịa- Vũng Tàu
Hình thức: Nhân viên chính thức
Cấp bậc: Trưởng nhóm / Giám sát
Kinh nghiệm: 0 Năm

Outgoing and gregarious personality is required.
Good knowledge of food and beverage is required.
Must be able to work any shift any day.
Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business.
Must be able to initiate and engage in conversation in a professional and friendly manner.
Excellent guest service skills. Ability to respond to handle difficult or stressful situations with tact and diplomacy.
Must present a well- groomed appearance.
Must be able to perform basic mathematical computations.
Ability to communicate fluently in the local language of the workplace both verbally and nonverbally. English is required. Bi- lingual is preferred.
Vocational School Certificate is required.

Cập nhật gần nhất lúc: 2024-12-05 22:25:02