Owner Relations Officer

Show villas for interesting tenants for long term lease, work with owners to get document/agreement signed and complete the villa handover with tenant.
Work with Sales and Development team to prepare for villa handover procedure
Perform other duties as maybe assigned.
Prepare all the necessary documents for the rental pool operation: RP agreement, upgrade furniture package, rental pool report, liquidation and handover.
Handle Key request and access permission from owners for Contractor, supplier and cleaner and inform related department accordingly.
To work with Accounting Department for collecting utilities fee as well as M&M fees, follow up with outstanding payment from owners/ clients case by case.
Assist ORM to inspect the villa with owner and Development team should requested and follow up with warranty request if the villa still available under warranty.
Assist ORM in communicating with owners/clients as a key person who frequently be contacted any time for any issues.
Composing letters, notice to owners relating to resort services and management regulation...etc)
Assist owners/ tenants for any queries and requirement where possible.
Handle reservation for owners in rental pool program
Handle and solve special requests and complaints. Report to ORM for guidance and advise where needed.
Coordinate closely with other departments for work result when needed.
Attend meetings with Clients/Owners when required, give report to ORM and related team and follow up with clients for feedback.

Final year/ 1 year related experience in guest service
Problem solving and organizational abilities
Communication skill
Good Writing and Speaking English skills

Social insurance, health insurance, unemployment insurance according to Labor Laws
24h Personal Accident Insurance
Monthly Service charge
12 days full paid leaves per year
13th salary + year end performance bonus

Cập nhật gần nhất lúc: 2024-06-30 01:30:02