Responsibilities and Duties:
Rewards program development and management (50%)
Analyze key metrics (e.g., redemption rate, partner usage, engagement…) to optimize the impact of reward initiatives.
Lead negotiations and collaborate with partners to design meaningful and attractive rewards offerings;
Identify, evaluate and secure reward partnerships that are aligned with customer segment and brand vision;
Monitor the performance of each reward program and propose ongoing enhancements;
VIP Customer Growth and Engagement (50%)
Track customer’s behavior and feedback to continuously refine loyalty strategies and offerings.
Initiate exclusive campaigns or personalized experiences for high- value customers
Work with internal teams to build and nurture a strong base of VIP customers;
Report directly to the Head of Department, providing regular updates on activities, progress and outcomes.
Plan and execute both online and offline activities to increase engagement, emotional connection and brand loyalty;
Manage and enhance the tier membership program: structure, benefits, upgrade criteria and communication strategy;
Qualifications and Skills:
Must to Have
Bachelor’s degree in Communications, Marketing, Business Administrations or a related field;
Have a personal laptop.
Having at least 2 years of experience in partnership development, loyalty marketing or CRM roles…;
Enthusiastic and proactive in work;
Strong communication and relationship- building skills;
Nice to have
Knowledge base of IT domain
Communicate level of English.
At bTaskee, we don’t just work – we thrive with top- notch benefits!
Celebration Perks – Special benefits for birthdays, weddings, childbirth, and more;
Comprehensive Healthcare – Regular check- ups & a premium health package;
SHUI Compliance – Contributions aligned with legal regulations;
Advance Home Care Benefit – Get a monthly bTaskee package, freeing up your time for learning, relaxation, and self- care.
Premium Healthcare- Exclusive top- tier health insurance for your well- being;
BYOD Support – Get an allowance while enjoying the flexibility of using your own laptop;
Annual Performance Review – Unlock growth opportunities every year;
Engaging Workplace – Activities & exciting team- building events;
Generous Leave Policy – Enjoy 12–16 annual leave days per year;
13th- Month Bonus – Rewarded based on both your performance and the company’s success;
KPI- Based Salary – Earn what you deserve through your contributions;
Competitive Salary – Rewarded based on your experience and skills;
Working Location: HQ Tower- 201 Tran Nao, An Khanh Ward, Thu Duc City, HCMC
Working Schedule: Monday to Friday- 09:00 AM to 06:00 PM
