Pastry Attendant

- Inform employees of areas of special concern and ensure that necessary actions are taken.
- All the supplies, tools, uniforms, etc. necessary for the work of the bakery kitchen are all paid for so that there is no inconvenience in doing the work.
- Participate in employee accident investigations as needed.
- Assist department heads in reviewing customer feedback cards, customer satisfaction, and other relevant data to find areas for improvement.
- Starts and closes a team of bakery kitchens. Be sure to complete all work in the shift.
- Customer Satisfaction
- Continue to provide guidance counseling to employees regarding their work. Advise staff as needed.
- Use all available training materials in staff training; Implement training initiatives and provide training as needed.
- If necessary, provide feedback by participating in the performance assessment for the general staff.
- Follow food handling and hygiene standards.
- Employee management
- Observe how employees serve and provide feedback to them; Continue to work to improve the quality of services.
- During busy hours, all employees of the bakery kitchen are in charge.
- Set examples of positive customer relationships
- Know and implement kitchen safety standards.
- Participate in acknowledging ongoing staff.
- Know how to operate and maintain all equipment in the bakery kitchen if necessary, and report malfunctions.
- Operation / Hotel Management
- Educate new employees in the bakery so that they can support all work when one is busy.
- Respond to employee questions or concerns.
- Know and follow the rules and procedures for safety management.
- Supervise the working group of bakery kitchens; Supervise the preparation of food.
- Preparing a cleaning plan for the bakery kitchen; Ensure that all staff clean the kitchen according to the cleaning plan and maintain a clean sanitary environment for the work area.
- Assist in providing staff with training on safety procedures. It also allows employees to implement emergency procedures in departments and hotels.
- Attend department monthly meetings to keep employees informed of clear and consistent messages about department goals and desired outcomes.
- Meet customers to hear feedback on bakery quality and service levels; Resolve and respond to customer problems and complaints efficiently.
- If necessary, perform any other tasks related
- Empower employees to provide excellent customer service. Make sure employees understand customer expectations.
- As a baker, one helps department managers interview and hire staff with the right skills.
- Inform each employee by setting job expectations for each employee according to the job description for each position.

- Having experience at the same position at 4- star Hotels & Resorts.
- Communications Skills(Negotiation/Presentation/Speech/Listening)

* Professional and friendly working environment
* Competitive benefit package
*Attractive salary
- 24h accidental insurance, health care insurance for self
- Uniform + staff meals + shuttle bus are provided
- 2 days off/ week, 12 annual leaves/ year

Cập nhật gần nhất lúc: 2024-03-19 04:55:24