Personal Assistant to General Manager (PA to GM)

Purpose:

To provide efficient administrative support to the General Manager.

Administration:
• Ensures all files are kept up to date at all times.
• Prepares outgoing mail.
• Attends and prepares minutes as instructed by the General Manager.
• Reads and routes incoming mails.
• Types, takes dictation and minutes, drafts letters, files and traces, composes correspondence.
• Locates and attaches appropriate file correspondence to be answered by General Manager/Hotel Manager.
• Monitors and maintains the proper appearance of the Executive Office.
• Makes copies of correspondence or other printed matter.
• Prepares the relevant materials for all meetings attended by the General Manager: Daily Operations Meeting, Executive Committee Meetings, Departmental Meetings and ad hoc meetings.
• Sets up a systematic and efficient filing system, both for hard files as well as all electronic data, that enables quick retrieval.
• Types, files, and up- keeps all private and confidential matters related to the Executive Office.
• Greets visitors, ascertains nature of business, and conducts visitors to appropriate person.
• Answers telephone and gives information to callers or routes call to appropriate official and places outgoing calls.
• Provides administrative support to General Manager/ Hotel Manager, ensuring the implementation of hotel policies, standards, and procedures as they apply to the administrative functions.
• Compiles and types statistical reports.
Customer Service
• Maintains positive guest and colleague interactions with good working relationships.
• Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.

• Proficient in Microsoft office
• Well organized, detail- oriented and can multi- task
• 03 years of experience in secretarial field
• Exceptional and professional communication skills, both oral and written.
• Excellent command of English
• Diploma in Business or Secretarial study

• Social Insurance, Health Insurance and Accident Insurance as per law
• Food and Beverage discount at Hotel restaurant.
• Competitive remuneration package• International and professional but friendly 5- star working environment.
• Other benefits following Hotel policy & Vietnam labor law
• Uniform provided by Hotel.
• Accident 24/7 Insurance
• Opportunity to develop career
• Delicious and nutritious meal at Hotel Associate restaurant.

Cập nhật gần nhất lúc: 2024-04-03 13:56:25