[PILLOWTALK NIGHT CLUB] - OUTLET MANAGER

PILLOWTALK OUTLET MANAGER JOB DESCRIPTION
Overall Management:
Oversee the day- to- day operations of PILLOWTALK, including staffing, scheduling, and inventory management.
Ensure adherence to all relevant laws, regulations, and licensing requirements.
Staff Management:
Recruit, train, and supervise PILLOWTALK staff, including bartenders, servers, security personnel, and cleaning staff.
Conduct regular performance evaluations and provide feedback to improve staff performance.
Customer Service:
Maintain high standards of customer service to ensure guest satisfaction and repeat business.
Address customer complaints and resolve issues promptly and effectively.
Financial Management:
Develop and manage budgets, including revenue forecasting and expense control.
Monitor financial performance and implement strategies to maximize profitability.
Marketing and Promotions:
Collaborate with marketing teams to develop creative strategies for promoting the PILLOWTALK.
Plan and execute marketing campaigns, partnership projects, and promotional events to attract customers and increase revenue.
Security and Safety:
Implement and enforce security procedures to ensure the safety of customers and staff.
Coordinate with security personnel to handle any disturbances or security threats.
Inventory Control:
Conduct regular inventory audits to track usage and identify areas for improvement.
Manage inventory levels of beverages, supplies, and equipment to minimize waste and ensure adequate stock.
Venue Maintenance:
Ensure compliance with health and safety regulations.
Oversee maintenance and cleanliness of PILLOWTALK venue, including regular inspections and repairs.
Vendor Relations:
Maintain positive relationships with vendors and address any issues or concerns.
Negotiate contracts with suppliers and vendors to secure favorable terms and pricing.
Community Engagement:
Foster positive relationships with the local community and neighboring businesses.
Participate in community events and initiatives to promote the nightclub and build goodwill.

A passion for providing exceptional guest experiences and a commitment to delivering high- quality service.
Knowledge of food and beverage trends, industry best practices, and health and safety regulations.
Previous experience in a supervisory or managerial role within the hospitality industry, preferably in a brunch restaurant or similar setting.
Flexible schedule, including weekends and holidays, as required by the needs of the business.
Proficiency in restaurant POS systems, inventory management software, and Microsoft Office suite.
Strong organizational skills with the ability to multitask and prioritize in a fast- paced environment.
Fluent in English.
Proven leadership abilities with excellent communication, interpersonal, and conflict resolution skills.

Benefits:
• Ongoing training and development opportunities
• Uniform, Parking fee.
• 1 day off per week.
• 20% Employee discounts on food and beverages.
• Company bonding trips & social parties.
• Opportunities for advancement within the company.
• Competitive salary commensurate with experience.
• Full Social Insurance.
• 12 annual leave per year.

Cập nhật gần nhất lúc: 2024-05-21 18:10:06