Pool & Gym Attendant / Nhân viên hồ bơi & phòng Gym

Knowledge of swimming pool equipment sufficient to be able to perform minor maintenance work on the equipment.
Provide excellent service consistent with the hotels standards operating procedures and brand attributes.
Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements.
Work closely with other departments that are essential to ensuring a positive guest experience.
Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning.
Knowledgeable of pool facility such as length and depth of all pools, how many laps it takes to make complete a mile in meters and feet etc.
Assists swimmers from water when in danger.
Knowledge of safety hazards and necessary safety precautions sufficient to be able to establish a safe work environment for self and others.
Ensure swimming pools and the complete health club area is clean at any times and report any maintenance issues to engineering department.
Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure the guests satisfaction.
Knowledge of the principles and practices of resuscitation, first aide, and CPR/PR techniques.
Greet all guests upon arrival, distribute towels, offer assistance with seating, and delivering consistent guest service, exceeding guest expectations, and providing all other supporting services..
Knowledgeable of hotel facilities and services to answer guest inquiries.
Facilitate and maintain consistent pool safety programs, training, and documentation to ensure the overall safety of guests in the pool area.
Pool side Bar hours of operation, location of facilities, and emergency procedure for rescue.
Identify and report defects throughout the pool and spa area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations.
Observes and patrols pool and enforces safety regulations.
Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, replacing flags, and cleaning signs.

Must have good understanding of the English language. CPR and First Aide Certified is an added advantage. Excellent customer service skills. Ready to work varied shifts during Weekdays, weekends and holidays.
EDUCATION:
High School diploma or equivalent. Basic Computer knowledge
EXPERIENCE:
Previous experience working as a Pool Guest Attendant or Lifeguard in star hotels.

- Competitive salary package;
- Working with expat environment;
- 12- 18 days of Annual Leave depends on level;
- Daily meals, Officer Check, privileges of using Hotel services,...;
- Health Care and/or Accident Insurance;
- Uniform Laundry by the Company;
- Others attractive benefits,....;

Cập nhật gần nhất lúc: 2026-01-03 17:20:03