Management and Organization of Programs: Networking and Outreach: Establish and nurture relationships with various organizations and institutions, and implement promotional campaigns across different communication channels to secure a steady stream of participants for programs; Attendance Tracking: Record and manage attendance data for trainees in programs, including live participation and post- class views; Facility Management: Oversee the maintenance, repair, and procurement of equipment and utensils, ensuring the cooking studio operates in optimal condition for online classes; Operations: Conduct programs, including live streaming, collaborating with media agencies, providing technical support, facilitating interactive activities, and encouraging participants to practice; Reporting: Summarize and report on the outcomes of programs. 2. Management of Communication Channels for programs: Channel Administration: Manage and enhance communication platforms for the programs (fanpage, website, Facebook group, YouTube, email, phone, etc.); Content Strategy: Develop and propose a content plan related to programs, the company, and its products for distribution across communication channels and owned media; Media Production: Create and produce videos, images, and other media materials for posting on communication platforms related to programs; Customer Engagement: Respond to inquiries and provide accurate, up- to- date information about programs and company products through the relevant communication channels. 3. Additional Communication Activities: Media Relations: Build and maintain strong relationships with journalists and press agencies in Hanoi and the northern region to enhance their understanding of the company’s activities and products, thereby supporting the company’s business objectives; Cross- Department Collaboration: Work with other departments on campaigns and projects to facilitate business development.
