Pricing Supervisor

Receive booking request from CS/ Sale via email/ Skype/ paper file and make quotation
Support customer service in customer query resolution and exception handling
Regularly proactively update information about prices and seats from shipping lines and make reports for direct managers to control and update ships/space/price
Control team performance to make sure no penalty/ loss/ complaint on any shipment
Review/ keep update on all Policies/ SOPs and instruct clearly to the team.Make sure Policies/ SOPs will be followed under strict discipline
Pro- actively provide ideas/ solution to develop the process/ performance of the team
Coordinate with CS and Booking to ensure space
Regularly update information related to shipment prices for CS, SALE, OPERATION, INVOICING; notify OPERATION urgently in case of correct price
Negotiate rate/space with shipping lines and match with customer needs
Report to manager or upper level when required
Send accurate information to Operation department to make correct and timely documents for the shipment, avoiding delay or incorrect information leading to additional costs
Creating a good relationship with shipping lines, flexibly handling when problems arise such as fixing bills...
Check mail and reply to customer emails, support customers to answer questions, update information and solve price problems related to shipments
Maintain and build relationships with shipping lines and professional image with customers, cooperate & support other departments
Update the price list on the system
Manage the team of 1+ including training, coaching, and encourage team member for work efficiently
Work closely with pricing team for market situation, fast reaction for market change and provide solution when requires
Complete the assigned job when required by direct management and the Board of Directors
Make a contract, fully calculate the costs

. Comprehensive knowledge of Sea Freight and Pricing.
. Experienced in dealing/ working with shipping lines, especially TP trade.
. Having 05 years in of forwarding logistics companies and 02 years working experience in the same position.
· Effectively communicate clearly and concisely to obtain positive results.
· Good Microsoft Office skills (Excel, Word, power point etc.)
· Problem solving skills.
· Graduated from Supply Chain, Logistics, Transportation Management, Business or other related discipline.
· Negotiation skills.

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2025-01-05 10:50:03