Pro-Shop Manager/ Trưởng bộ phận Chăm sóc khách hàng sân Gôn

Assists the Director of Golf primarily then the Club Manager with tasks as and when required.
Liaise with other dept to ensure smooth flow of the customer experience.
Attend and conduct dept meeting on a regular basis.
Liaise with and solve customer complaints/enquiries.
Ensure all daily reporting to do with cash/credit takings is correct and as per policy
Directs and controls all registration and check out of members and guests.
Ensure staffs are in position on time and remain there via supervision.
Assist with official club events in the organization and execution of such events.
Formulate and carry out new and ongoing training programs for staff under your control.
Always maintain and protect the clubs private information that you have access to.
Coordinates with supervisors/purchasing dept on the timely ordering and delivery of merchandise.
Control Merchandise and Assist Director of Golf in making plan to order merchandise properly.
Directs and controls all tee sheet reservations.
Direct displaying and upselling merchandise
Check and facilitate staff weekly/monthly roster for staffs under your control including annual leave.

Strong interpersonal skills with a cheerful, service- minded, and approachable personality.
Well- organized and capable of managing multiple tasks efficiently in a fast- paced environment.
Experience in customer service or retail operations, preferably in the golf or hospitality industry.
Proven ability in sales and negotiation, with a track record of meeting or exceeding targets.
Fluent in both English and Vietnamese, with excellent verbal and written communication skills.

• General insurance provided for inpatient medical treatment
• Opportunity to experience at Hotels and Resorts belonged to Banyan Group
• Opportunity for promotion and transfer within the group
• Competitive salary and attractive benefits
• Opportunity to attend various professional training courses
• Outpatient medical treatment claims

Cập nhật gần nhất lúc: 2025-07-09 12:30:03