Process Quality Leader

Position Title: Process Quality Leader
Department: Quality
Reports to: Quality Manager
Location: Duy Tien, Ha Nam
Scope of Position:
•To lead all team of process quality engineers, process quality technician to achieve all set quality targets through the use of preventive tools, continuos improvement activities and real time problem solving
•To ensure that all products produced satisfy customerrequirements by creating, maintaining, implementing and monitoring product quality plans, inspection plans•Take over leadership or specialist/key user responsibilities for Gentherm local
projects, processes, programs and procedures.
•To drive for continue improvement on both process and product quality through the PDCA process
•To implement the quality management systems throughout the managed areas
•To Ensure the promotion of customer focus through out the managed areas
•To support and cultivate a culture of First-time quality, Zero Defects and Continuous improvement
Responsibilities
•To ensure manufactured products are consistently meet both external and internal requirements. This includes legal compliance and customer expectations
•Final responsible for planning for team (man power, cost (equipment, travel, etc.), project milestone which aligned with project timming and project milestone). Effectively delivery the plan to team members
•Approve for quality plans and inspection plan for products manufactured in the managed group.
•Monitor their effectiveness of the control plan and inspection plan to continously drive for customer satisfaction and effeciency of the organization
•Build, improving working procedure for team member (within scope of work) including cooperating with the process/procedure owner to improve the process/procedure
•Perform performance and company value evaluation to each team member including feedback to employee and define trainng and development plan to develop them.
•To be responsible for the final evaluation and decision regarding any enquires about inferior product or customer complaint regarding any of the company’s products or services
•To stop shipment to ensure that non-conforming product do not ship to customer and stop production to correct quality problems or process that do not comform to requirements
•Effectively implement and ensuring the integrity of releated quality processes within the Quality Management system within the managed areas
•Assure for fulfilment of training for all members within managed areas
•Final responsible for quality performance, report/action plan for managed area. Took appropriate actions to continuously improve customer saftisfaction
•Other tasks as assigned