RESPONSIBILITY
Customer Research:
Leads team reflection on customer interviews;
Summarizes and documents key insights to share with Marketing, Academic, Project Manager in written form.
Selects which customers are most appropriate to learn from;
Organizes and conducts customer interviews;
Competitive and Partner Research:
Organizes and conducts competitive and partner research;
Summarizes and documents key insights to share with Marketing, Academic, Project Manager in written form.
System Research and Implementation
Work with developing partners and vendors to plan and execute plans for various systems across the organization.
Monitor system usage and recommend changes and improvement accordingly
Creates and Maintains:
Training documentation for juniors.
Product requirement documents
Product Backlog and Team’s to- dos;
BENEFIT
100% Probation Salary, Team Bonuses, and Annual Performance Bonus
Unlimited Paid Leave Days per Year
Advanced Studies Grant for personal development
100% Social Insurance and Private Health Insurance
Company dinners, team lunches, Friday refreshments, offsite retreats, Mentor- Mentee, 5- for- 5 stipends, etc
Substantial opportunity and training: onboarding training, skills training, product training, ...
REQUIREMENTS
Experience developing a system or product before in another team or organization
Strong written and verbal skills in both English and Vietnamese
A strong desire and shown potential to develop these four product management traits:
Shown ability to work independently. Though this position is expected to primarily be an execution role, exceptional candidates will be able to work more independently during the development stage
Deep customer empathy and insights
An obsession over every product detail
Leadership and persuasion skills
An ability to synthesize the past context, present environment, and future product roadmaps
You’ll really stand out if you have…
Experience in Edtech/Education is a big plus;
Familiar with working with systems;
Experience in one of these areas:
✓ UI/UX
✓ Content Writing
✓ Digital Marketing
✓ Graphic Design
