REQUIREMENTS
Knowledge
Good grasp of root cause analysis (RCA), corrective and preventive actions (CAPA), and continuous improvement frameworks.
Understanding of risk assessment and project management principles.
Awareness of market feedback mechanisms, e- commerce operations, and customer experience as they relate to product/process excellence.
Solid knowledge of mass production operations, product lifecycle management, and cross- functional collaboration.
Expert- level (highly advanced) understanding of process improvement methodologies (Lean, Six Sigma, Kaizen, PDCA, etc.) and proven experience applying them in manufacturing or supply chain environments.
Familiarity with supplier management, performance measurement systems (scorecards), and process documentation (SOPs, checklists, flowcharts).
(Optional/Plus) Knowledge of data analytics tools (Power BI, Tableau, etc.) and basic statistical analysis.
Skills
Data- driven mindset with proficiency in Excel (advanced), PowerPoint, and (preferably) data visualization/analysis tools.
Ability to work independently and proactively in a fast- paced, dynamic, and cross- cultural environment.
Strong process documentation and standardization abilities.
Effective cross- functional communication and stakeholder management skills (including the ability to influence without authority).
Excellent project management and organizational skills: able to lead multiple improvement projects concurrently and deliver on deadlines.
High adaptability, continuous learning, and a “growth mindset”.
Strong leadership and team development skills, with the ability to coach, inspire, and empower team members.
Advanced problem- solving and analytical skills: can identify system/process gaps, synthesize insights from data, and propose innovative solutions.
Experience
(Plus) Experience in sporting goods, furniture, or multi- category products is a strong advantage.
At least 5 years of relevant experience in process improvement, operations management, manufacturing excellence, business process re- engineering, or related fields.
Hands- on experience in driving cross- departmental initiatives, change management, and/or supplier/process performance improvement (preferably in manufacturing, e- commerce, or consumer goods industries).
Experience in developing and implementing SOPs, process documentation, and continuous improvement programs.
(Preferred) Experience in international or e- commerce environments, working with global teams or vendors.
Minimum 2 years in a team lead, supervisor, or associate manager role with proven experience managing improvement projects and leading teams.
WHY YOU WILL LOVE JOINING US?
For you to join
Activities: company trips, team- building, and other customized monthly bonding events.
Working Environment: dynamic, friendly environments with working time flexibility, and other perks include snacks, coffee, and healthy food provided daily suited for hardworking, fun, and team collaboration.
Healthcare: annual health check, insurance according to Labor Law and extra PTI Insurance package.
Salary review: annually or on excellent performance.
Annual leaves: 16 days off and 01 Birthday Leave per year.
Financial Well- being: A competitive salary with 13th month salary, annual performance bonus and a variety of allowances.
For you to grow
Challenges: Your voice can always be heard as we embrace the eagerness of learning and sharing. You can be your own boss and create your own value with the ability to take initiative and make decisions in all aspects of work.
Chances: Be led and coached by experienced and inspirational leaders and participate in various training courses where you can enlarge your knowledge and experience in the E- commerce and Supply Chain industry.
Ambition: We are now keeping on with our hyper growth to multicategory, multichannel, multimarket, and expanding into the world largest e- commerce enabler. Hence, there will continuously be opportunities to challenge yourself, learn new skills and knowledge.
For you to stay
People: Having a headquarter in the US and an operation office in Vietnam, our team is young and highly motivated. You will be working with and alongside members having experiences from International Corporations or high profile from Vietnam that share the same passion and dedication.
Culture: Our working environment is humble, collaborative and 100% healthy. We promote Exchange & Speak out, you can receive transparent and supportive feedback so you can perform the best.
Career path: Provide you with a great career path, open to rotating for your better understanding of the company and contribute across many of our functions.
And much more, join us and let yourself explore other fantastic things!
