Main tasks:

- Coordinate with the Quality Control Department to conduct regular product evaluations (in- the- field inspections and reviews of feedback) to review current products
- Research and analyse current products, customers&039; needs, trends of tourism products, competitors&039; websites and products
- Develop new products in Vietnam (GIT/SIC/Series and FIT), thematic tour program (family tours, honeymoon tours, etc.), multi- country and combination tours

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- Support the Product Manager in providing training for the Operation, Sales, and Marketing Department on new products and updated products
- Inform and suggest updates or remove current products based on an analysis of quality control reports and report this to the Product Manager
- Inform and suggest the creation of new products to the Product Manager

Research, create, and launch new products and update current products

Support and report the information to the Product Manager

Support the Sales Department

- Coordinate with the Operation Department to build and verify the logistic of tours, products and programs
- Coordinate with tour guides and tour operators to create the most suitable itinerary proposed to clients
- Recommend the alternative tour options when needed

- Give sales staff advice when they have special requests and difficult requests from clients- Support the sales staff with tools for selling products more effectively (training about unique selling points of products)

Coordinate with the Operation Department on tour itineraries

Other tasks

- Conduct an inspection trip

Competency

- Good knowledge about products and destinations in Vietnam
- Good presentation skills
- Self- motivated to learn new concepts and participate in new projects
- Good planning and organisational skills to balance and prioritise work
- Good analytical, problem- solving and decision- making skills
- Fluent in English language
- Good knowledge of the Tourism field, Hotel and Tourism Management
- Characteristics: pleasant personality, positive attitude, open- minded, honest, active and decisive
- Good communication skills

Education

University: Bachelor&039;s or Master&039;s in Hotel / Tourism / Foreign languages or other related fields Experiences

Experience

At least one year of experience in the same position

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-10-29 16:40:02