Product
Handle buy- back procedures with the Retails team/Logistics/Warehouse and Principal.
Order product tags/discount tags/labels from the warehouse team for the retail team.
Together with the Operations team, ensure the information printed on labels/tags is correct and complies with Government and Company regulations.
Cooperate with the Operations team to ensure stock in/out follows company procedures and matches Finance team/system records.
Prepare stock- out items for staff uniforms.
Be responsible for stock allocation from the warehouse according to the VM calendar, with different assortments designed for each store/online platform, based on sales trends, customer behavior, special events, and display/stockroom capacity.
Verify worn products from customer complaints, propose solutions (exchange/discount), and report to the Manager.
Handle stock consolidation and internal transfers, following Finance procedures.
Handle payments to the principal according to the payment terms in the signed contracts, netting off with credit notes/debit notes (if any).
Consolidate defect reports from all stores and send to the principal, following the defect claim guidelines.
Prepare Masterfile before shipments arrive and update Masterfile periodically.
Support stock verification at the warehouse when necessary.
Write off approved defects in accordance with company and principal guidelines, in coordination with the Audit and Finance teams.
Top up or return stock based on sales trends, store capacity, and VM changes.
Follow up with the Principal and ensure on- time shipments according to the shipment plan, VM plan, and MKT plan.
Work with IT/Finance to set up promotions in the system.
Report
Sell- through and best/worst sellers reports.
Inventory reports: weekly, monthly, quarterly, and annual (stock on hand, months on hand).
Other reports required for Product/Buying analysis (if any).
Report for buying: Size ranking, color ranking, deep- dive analysis by gender/division/category/ subcategory/fit/seasonality/key looks).
Shipment and defect reports.
Support
Support the Senior Product Executive and Brand Manager in request.
