Product Integration Executive

As the best team to understand product specifications, guidelines and operation procedures from end to end, Integration Force provides supportive guidance and considerable solutions for merchants integration.

Consult merchants and KAM for the best possible payment models or services to be integrated or applied Provide supportive guidance for merchants during the integration of payment models Provide debug details and testing assistance if needed;
Coordinate mutual implementation between MoMo and merchants for marketing campaigns (non- standard ones);
Be the key contact, represent MoMo in all communications regarding payment product pitching, integration, and operation process;
Handle day to day incidents and operational issues which are on the large scale, high impact or critical severity, mostly systematically, which are related to payment products, payment integration models, or payment services;
Corporate with merchants for the integration launch, also ensure all related reports (data and monitoring) are ready for the new integration;
Prepare and manage the materials needed for pitching, proposing, presenting MoMo’s payment models and payment services, including all public information portals;
Take good use of collective info and statistical data to filter inactive and low active merchants (no traffic and low traffic) to figure out the root cause and offer better solutions to the stakeholders.
Initiate standards operating procedures (ex: cashier course of actions) following payment processes;
Escalate the issues to the product team in case of potential fixes, adjustments, or improvements;

Technical knowledge is a plus;
Agile and flexible to give swift actions under high- pressure circumstances;
Languages: native Vietnamese, preferable English;
Good communication and presentative skills;
Know how to use UML 2.5;
Bachelor’s degree in Business Administration, Technology, Economics,...;
1- 2 years of experience in positions in these fields: product operation, business operation, or software development;
High performers process mindsets, such as positive thinking, empathy, eager to learn, enthusiastic, reading situation;
Problem solving; Project management; Presentation and communication & good team player.

Great allowances (lunch, parking, birthday, happy hours....);
Premium health care insurance;
Outing/team- building activities (company trip , soccer sport, English club, running club,..);
Attractive compensation & benefits;
14 paid days off per year;
13th month salary bonus and yearly performance bonus;
Other benefits as per stated in Vietnamese Labor Law;
Work with experienced & strong team;
Salary review at least one time per year based on employee&039;s performance and contribution;
Friendly, dynamic & flexible working environments.

Cập nhật gần nhất lúc: 2024-03-29 10:15:25