What you will do
Product Development:
Oversee product launches, product marketing, and other go- to- market activities for internal tools and platforms.
Drive the adoption and onboarding of internal tools and platforms, working closely with users to ensure they are engaged and successful;
Gather requirements, conduct user research, and prioritise the product backlog to ensure the team is focused on delivering high- impact projects;
Propose and explore new features and technologies to maintain a competitive edge and continually improve the value proposition of our platform;
Create a roadmap that prioritizes and optimally sequences product features to enhance the performance of internal marketing toolset;
Data- Driven Decisions:
Leverage data analytics and insights to understand both user and merchant behavior, trends in marketing solutions, and areas for improvement in marketing features;
Use data to make informed decisions, optimize existing features, and guide the development of new features to enhance performance.
Cross- Functional Collaboration:
Be the leader of cross- functional teams, comprising senior engineers, designer, analysts, to grow adoption of the platform as well as performance overall;
Foster a culture of collaboration and knowledge sharing within the team and across the organization;
Effectively communicate product updates, roadmap, and performance to stakeholders and leadership, addressing their concerns and incorporating feedback into product iterations;
Establish strong relationships with internal and external stakeholders, representing the voice of the product and fostering collaboration for mutual success.
What you will need
The Must- Haves
Strong analytical and problem- solving skills, with the ability to translate data into actionable growth strategies;
Have experience building and managing internal tools or B2B platforms;
Adept at engaging with technical teams and leveraging technologies for practical business applications;
3+ years of product management experience;
Excellent analytical and problem- solving skills, with a data- driven approach to decision- making;
Excellent communication skills and the capacity to convey complex technical concepts to a diverse audience;
Passionate about driving impact through enhancing team productivity.
The Good- to- Haves
Strong background in analytics, AI/ML, preferably in advertising or CDP;
Proven ability to develop and implement AI/ML solutions in a commercial environment;
A track record of managing and delivering projects that enhance user engagement and business performance.
Familiarity with merchant service platforms and the ability to drive product differentiation through personalization and predictive insights;