*According to Decree No.13/2023/ND- CP on protecting personal data (“PDP”), Home Credit Vietnam would apply "Personal Data Processing Agreement" with all candidates to ensure compliance with the decree.
By submitting this application to Home Credit Vietnam Finance Company Limited through Vietnamwork, you agree to allow Home Credit to proceed your provided information in accordance with Personal Data Processing Agreement that you have read, fully understood and agreed to the entire content at link https://career.homecredit.vn/en/article/id/217
KEY RESPONSIBILITIES
- Initiates and cooperates with Marketing team and CRM team on preparation of marketing and CRM campaigns for entrusted products, incl. internal and external communication (preparation of campaign briefs – target customers’ definition, main benefits, differentiators from competitors, etc.) and marketing materials (like leaflets, posters, direct mails, etc.), on update of entrusted products information on company, partners and public websites, social networks, etc.
- Monitors end- to- end entrusted products’ processes, identifies and initiates improvements/ simplifications in processes in cooperation with other relevant internal departments and/or external partners.
- Acts as a Product Owner (responsible for a product’s vision and for guiding the team to make that vision a reality to maximize the value of the product) and works as a Partner (engaging with and being voice of the team, internal stakeholders, and the customers)
- Cooperates with Commercial, Risk, Operations and IT Departments to find best methods and approaches to deliver credit offers, credit initiation and lending capabilities to potential and existing customers (necessary to deliver on both growth and customer experience).
- Monitors and evaluates sales results and effectiveness metrics of the products (CBA, SWOT analysis), proposes changes to improve sales results, effectiveness and optimal mix of sales channels leading to achieve better CBA.
- Defines, monitors and manages entrusted products’ profitability, KPIs, NPS and reporting.
- Use knowledge of the market, competitors, target customers and sales channels, identifies and develops on- going market insight, unique entrusted products’ proposition with clear differentiators from the competitors.
- Identifies and develops new products (parameters, pricing, opportunity identification, value proposition, positioning, prototyping, business case, product/system requirements, launch plan, market mix model, performance metrics, organize product launch, sales channels, marketing plan, process/systems development or enhancements, sales training, reporting, approval, etc.), and maintains existing products and coordinates cross- departmental activities in support of new products development, and management of related products’ changes and activities.
