Product Owner

Define product vision, strategy, and roadmap aligned with business objectives.
Key Responsibilities 1. Internal Products (Services & Platforms)
Overview
Identify user problems, define success metrics, and manage product backlog using data- driven prioritization.
Collaborate with Tech/AI/QA/DevOps teams on architecture design, API/SDK, security, and performance optimization.
Lead discovery (user interviews, JTBD, prototyping, experiments) and delivery (sprint planning, review, release).
As a Product Owner at FinOS, you will take end- to- end ownership of both internal platforms/services and customized partner solutions (eKYC, eSignature, Micro- Lending, etc.).You will collaborate closely with cross- functional teams—Sales, Tech, AI, and Delivery—to build scalable, secure, and high- impact fintech products that drive business performance and innovation.
Write and manage PRDs, user stories, and acceptance criteria (BDD).
Partner Solutions (Vendors & Customers)
Collect and analyze business requirements; conduct gap analysis and design end- to- end solutions.
Lead PoC, Pilot, and Go- Live phases; manage change requests, risks, and compliance (security, privacy, data protection).
Manage vendors: RFP/RFQ process, capability evaluation, SLA tracking, and integration roadmap.
Business Enablement
Translate business opportunities into product roadmap and release planning.
Support Sales/Pre- sales teams in solution demos, effort estimation, and proposal/SoW preparation.
Performance & Operations
Track and optimize key KPIs: adoption, conversion, uptime/SLA, time- to- yes, fraud/default rate, cycle time, NPS/CSAT.
Maintain product documentation: BRD/PRD, API mapping, data flow diagrams, and reports.
Culture & Collaboration
Coach the team to work in a data- driven and outcome- oriented manner.
Act with ownership, customer focus, and team- first mindset.

Demonstrated qualities: ownership, bias- to- action, customer- centricity, and collaboration.
Proficient in PRD writing, user story definition, backlog grooming, and prioritization frameworks (RICE/ICE/MoSCoW).
Minimum 5 years of experience as a Product Owner/Manager or Business- Tech hybrid in FinTech, Banking, InsurTech, Payment, or Identity.
Analytical and data- driven mindset: capable of designing metrics, using dashboards/SQL, and conducting experiments.
Understanding of security, privacy, and regulatory compliance (e.g., KYC/AML).
Familiar with API/SDK design, JSON, HTTP status codes, and system/data- flow diagrams.
Certifications such as PSPO/CSPO, PMP/PMI- ACP are a plus.
Excellent communication skills in both Vietnamese and English (technical and business).
Knowledge of Agile/Scrum or Scrumban methodologies with full rituals (planning, review, retro).
Familiarity with multi- tenant platforms, API versioning, SLA/performance monitoring, or OWASP/IAM security practices.
Hands- on experience in at least one domain: eKYC/eID, eSignature, Lending/Credit Scoring, Payments, Fraud/Risk, or Data/AI applications.
Experience with AI/ML, OCR, LLM/RAG, rule- engine, BPMN, or event- driven systems is advantageous.
Strong stakeholder management skills across internal teams, vendors, and partners.

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Cập nhật gần nhất lúc: 2025-10-30 13:20:02