Product Owner ExpertMobile Banking, eKYC

⭐ OVERVIEW OF GPBANK
GPBank is a member of the VPBank Group ecosystem, transferred under a mandatory restructuring from a “zero- dong” bank model. It is also the first bank in Vietnam to achieve profitability within only five months after the transfer under VPBank’s management — a remarkable milestone demonstrating outstanding restructuring and governance capabilities.
🌱 JOB RESPONSIBILITIES
Reports To: Department Manager
Department / Division: Bank Digitalization Solution- Information Technology Division
At the same time, GPBank is the pioneer bank in Vietnam to implement a completely new Core Banking system, built on China’s modern OneConnect Core platform. This strategic move reflects the bank’s ambition to become a technology- driven digital banking leader, not only rebuilding its entire system from scratch but also laying the foundation to replicate and transfer this model to other member units within the VPBank ecosystem.
- Define and manage the product backlog for digital platforms (e.g., Internet Banking, Mobile Banking, eKYC, RM tools) and internal operational systems (e.g., BPM, ECM, DMS)
- Prioritize backlog items based on business value, user experience, and urgency aligned with the bank’s digital transformation strategy.
- Collaborate closely with Business Unit, BAs, Developers, QA, and DevOps to ensure timely and high- quality delivery of digital solutions.
- Actively participate in Agile ceremonies such as Sprint Planning, Daily Stand- ups, Grooming, and Retrospectives to maintain alignment and agility.
- Act as the central contact point for clarifying business requirements and coordinating issue resolution during development, testing, and deployment phases.
- Communicate effectively with business units, operations, testing teams, partners, and other stakeholders to ensure aligned expectations and execution.
- Gather and manage feedback from end users and business units, updating the backlog accordingly.
- Monitor post- release performance of digital platforms, including usage metrics, error rates, and actual user experience.
- Propose enhancements to improve system usability, operational efficiency, and customer experience across digital platforms.
- Ensure all solutions comply with IT architecture guidelines, information security policies, IT procedures, and internal governance standards.

Yêu cầu công việc

🌱JOB REQUIREMENTS

Relevant Knowledge / Expertise

- Bachelor’s degree in Computer Science, Engineering, Mathematics, or related field of study: or equivalent education, training & experience

- Candidates with relevant international certifications are preferred, such as:
+ CBAP (Certified Business Analysis Professional)
+ PSPO I/CSPO (Professional Scrum Product Owner)
+ PMP (Project Management Professional)
+ PMI- ACP (Agile Certified Practitioner)

- Solid understanding of digital banking platforms such as Internet Banking, Mobile Banking, eKYC, Digital Onboarding, RM/Branch tools, Self- Service Banking, BPM/Workflow systems, and ECM/DMS...

- Minimum of 5 years of experience in a BA/IT PO role, including at least 3 years as a Product Owner for IT products in the banking or financial sector.

- Good knowledge of banking operations, business process flows, and approval procedures—especially in digital channels and back- office domains.

- Familiarity with product design, UX/UI best practices, product lifecycle management, and Agile/Scrum methodology.

- Basic understanding of project management fundamentals, especially the three key constraints: Scope, Time, and Quality—to ensure effective control over product development and delivery

- Ability to define product goals, identify MVP, manage backlog, and track delivery with ownership.

- Preferred: knowledge or hands- on experience with enabling technologies such as RPA, OCR, Chatbot, e- Signature, or third- party digital service integration (Open API).

Skills

- Proficiency in English (listening, speaking, reading, and writing)

- Strong verbal and written communication skills with both business and technical stakeholders.

- Teamwork, careful, attention to detail, logical thinking

- Capable of self- managing workload, prioritizing tasks, and staying productive in a fast- paced environment.

- Able to navigate differing priorities, resolve friction, and build consensus among stakeholders.

- Communication, negotiation, and problem solving

Relevant Experience

- Banking domain experiences

- Experience working in Agile/Scrum model, with hands- on collaboration with Scrum teams; strong understanding of sprint- based development process and stakeholder roles

- Candidates with experience in digital transformation or core banking modernization projects are preferred

🌱 ATTACTIVE BENEFITS & COMPENSATION PACKAGE

Career Opportunities & Projects

- Learn directly from international technology experts and participate in strategic digital banking initiatives.

- Enjoy a clear career development roadmap with opportunities to advance to Leader or Expert roles in the Digital Banking domain.

- Work in a modern, technology- driven environment leveraging Cloud- native, DevOps, Microservices, and CI/CD practices.

- Join one of Vietnam’s largest Core Banking Transformation Projects (One Connect), handling up to 1 billion transactions per day.

Compensation & Benefits

- Annual company trip and vacation allowance: up to 6M/year.

- ESOP program: opportunity to own bank shares.

- Health insurance & wellness: GPBankCare package (provided by Bao Viet Insurance) extended to employees and family members.

- Competitive salary package: 50- 60M x 14–15 months/year.

- Learning & Development: support for professional training courses and international certification exams.

- Holiday & special occasion bonuses (National holidays: Sept 2nd, Apr 30th, Hung Kings’ Festival, birthdays, weddings, etc.): up to 3M/time.

- Performance- based bonuses: business results, individual performance, innovation, responsibility, etc.

🌱 WORKING HOURS AND LOCATION

Working Hours

Standard working hours: Monday – Friday (flexible start time: 8:00 / 8:30 / 9:00) and 2 Saturday mornings per month (8:00–12:00).

Work Locations

- Location 04: 705 Lac Long Quan, Tay Ho, Ha Noi (Former GPBank Technology Headquarters)(Placement based on candidate’s preference and project requirements)

- Location 01: 89 Lang Ha, Dong Da, Hanoi (VPBank Headquarters)

- Location 02: 19 Ba Trieu, Hoan Kiem, Hanoi (GPBank Headquarters)

- Location 03: 45 Nguyen Van Huyen, Cau Giay, Ha Noi (New GPBank Technology Headquarters)

📞 Phone/Zalo: 📧 Email:

🌱 Receive additional advice on the job opportunity

- Learning & Development: support for professional training courses and international certification exams.
- Competitive salary package: 50- 60M x 14–15 months/year.
- ESOP program: opportunity to own bank shares.
- Health insurance & wellness: GPBankCare package (provided by Bao Viet Insurance) extended to employees and family members.
- Holiday & special occasion bonuses (National holidays: Sept 2nd, Apr 30th, Hung Kings’ Festival, birthdays, weddings, etc.): up to 3M/time.
- Performance- based bonuses: business results, individual performance, innovation, responsibility, etc.
- Annual company trip and vacation allowance: up to 6M/year.

Cập nhật gần nhất lúc: 2025-10-30 15:05:03