Product Support (1 Year Contract)

Job Summary:
The ideal candidate will be competent in prioritizing and working with medium supervision. He/she will be self- motivated and trustworthy.
We are looking for a reliable Sales Supporting Supervisor who will develop and enhance sales supporting process and systems, support and adapt dealer and customer demand of Sales Finance and Personal loan product.
Key Roles & Responsibilities:
Sales Supporting Supervisor performs a wide range of duties including
some or all
f the following:
Establish plan and process to support dealer and customer by co- work with relevant departments (40%)

Execute and monitor process. Ensure operation is completed within timeline.
Provide contribution/comment to other team process which support business.
Gather information and suggestion from related department to enhance process manual to meet business requirement.
Define process, framework for operation process (dealer commission and subvention).

Manage system development request to launch new product/ business/feature includes (20%)

Monitor its performance and request for enhancement as needed after go live.
Co- work with all departments to define business requirement document.
Conduct UAT to ensure technical feasibility for launching

Manage the system setup and maintain operation of product/ business/feature includes (15%)

Set up and maintain system parameter
Resolve/coordinating with other department to resolve issue occur if any.

Support sales team to review Sales Special Request regarding to loan proposal and process to propose to Head of Product Division for final decision (15%)
Other tasks assigned by Head of Division/Department from time to time (10%)

Qualification

• At least 3+ years of experience in banking/finance sector and 1+ years experiences as reconciliation position is preferable.3. Knowledge

• University Degree majored in Business Administration/Finance & Banking/IT or any related major2. Work Experience

• Referable experience in a product team/ credit operation
• Knowledge of Retail banking- Consumer finance: products, policies and processes
• How to research and keep up to date with market’s changing and technology that may impact product operation
• System: loan management, dealer management, customer management
Skills

• English
• Ability collect data, establish facts and draw valid conclusions
• Organization skill
• Exceptional math, computation and analysis skill
• Collaboration, Problem analysis, Presentation skills
• Attention to detail
• Access, VBA, Power Query
• Logical thinking

Engagement and outdoor activities (birthday, football, charity etc).
Friendly and dynamic working environment.
Professional qualification sponsorship, online course sponsorship.
Attractive salary and bonus.
Social insurance.
Premium health insurance.
Annual leave

Cập nhật gần nhất lúc: 2025-01-05 22:25:03