Project Manager

The Project Manager is responsible for planning, managing, and overseeing the entire project development process. This includes coordinating resources and ensuring that projects are delivered on time, within budget, and meet quality commitments. The Project Manager also tracks project performance through key metrics such as Effort Efficiency, Busy Rate, Timeliness, Leakage, Correction Cost, and Customer Satisfaction Survey.
Project Portfolio Management & Oversight

Prepare and present periodic/ad- hoc project status reports to senior management.
Develop and maintain project documentation and standardized templates.
Assist in building and deploying basic AI/ML models using widely used frameworks such as PyTorch, TensorFlow, and Hugging Face.
Coordinate long- term resource planning, manage team capacity, and balance workloads across authorized projects/services.

Contract & Financial Settlement Management

Responsible for documentation, reconciliation, and overseeing the payment and settlement process of projects.
Collaborate with the Account Manager during pre- contract stages: customer consultation, reviewing timelines, scope, and acceptance terms.
Act as the primary point of contact for ensuring contract compliance post- signing.

Stakeholder Coordination

Work closely with related departments to address issues arising during project execution.
Serve as the communication link between internal project teams, clients, partners, and vendors.
Manage client relationships and satisfaction throughout the service lifecycle, including complaint resolution, service improvement, and contract renewal.

Risk & Issue Management

Proactively identify, log, and monitor project risks and issues.
Coordinate with project teams and leadership to develop effective mitigation and resolution plans.
Implement ITSM (IT Service Management) tools and processes, and service risk management in accordance with international standards such as (ITIL, COBIT).

Education

College degree or higher in Business Administration, Information Systems, or related fields.

Experience

Practical experience as a Project Manager, Project Coordinator, Project Assistant, or equivalent.
Preference given to candidates with experience in companies providing Managed/ Services/Outsourcing.
Holding international project management certifications (PMP, Agile, Scrum Master, etc.) is preferred.
Experience managing projects in Banking, Finance, Insurance, or Aviation sectors is an advantage.
Minimum of 4 years of professional experience.

Skills

Proficient with project management tools such as Jira, MS Project, etc.
Excellent coordination, communication, and teamwork abilities.
Capable of identifying, assessing, and managing risks effectively.
College degree or higher in Business Administration, Information Systems, or related fields.
Skilled in negotiation and stakeholder management.

English Proficiency

Able to read and understand technical documents and contracts.
Strong communication skills with international clients and partners.

BENEFITS:

Probation period salary is 100% of the official salary.
Comprehensive health and accident insurance.
A creative and modern working environment.
Provision of work equipment (Macbook/ Laptop, mouse, monitor, etc.).
15 days of annual leave, 3 remote work days per month.
Competitive salary package (Base salary and performance bonuses).

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Cập nhật gần nhất lúc: 2025-09-09 03:50:02