Project Operations Manager

LiveOps Product Management:

Enhancement and Optimization: Analyze user feedback and operational data to optimize liveops events, ensuring maximum value and sustained user interest.
System Performance Monitoring: Track system performance metrics to ensure stable product operation, quickly addressing issues to avoid service disruptions.
LiveOps Cycle Management: Coordinate real- time liveops activities, including event scheduling, feature releases, and updates to continuously engage users and increase interaction.

Inventory and Resource Management:

Inventory Cost Control: Manage the budget and control storage costs, coordinating with other departments to optimize inventory flow and reduce waste.
Inventory Tracking: Use inventory management tools to monitor and report stock levels, maintaining adequate availability for liveops campaigns and user demand.
Resource Allocation and Coordination: Plan and manage inventory (both physical and digital) to meet user demand, ensuring resources are available on time for liveops events.

Growth Management:

Growth Strategy Development: Propose and implement growth strategies based on user data and market analysis, aiming to increase new user acquisition and retain current users.
Experimentation and Measurement: Conduct A/B tests to identify improvement areas in growth strategies, refining approaches based on measured outcomes.
User Journey Optimization: Collaborate with product, marketing, and operations teams to enhance user experience across different channels, from acquisition to conversion.

KPI Tracking for Sales/Growth:

Forecasting and Adjustment: Based on KPI data, predict growth trends and propose timely adjustments to ensure operational and business objectives are met.
KPI Analysis and Reporting: Utilize analytical tools to track and evaluate project KPIs. Provide periodic reports to stakeholders and make improvement suggestions as needed.
KPI Setup and Monitoring: Establish and monitor key performance indicators (KPIs) related to revenue, user growth, retention, and conversion. Ensure these KPIs are regularly tracked and updated.

At least 05 years’ experience, prefer candidate working in finance- banking industry
Project Management Skills: Ability to effectively plan and manage projects, prioritize tasks, and maintain timelines using tools like Jira, Asana, and Trello.
Product and User Insight: Ability to analyze user behavior and adjust growth and liveops strategies based on this understanding.
Data Analysis Skills: Proficiency in using analytics tools like Google Analytics, Amplitude, Looker, or BI tools to assess liveops, inventory, and growth strategy effectiveness.
Financial and Budgeting Skills: Track costs and manage budgets to optimize expenditure on liveops and growth activities.
Communication and Coordination Skills: Strong communication skills and the ability to coordinate across multiple stakeholders to ensure clarity and alignment on project goals.

To participate in regular professional training and improvement
Performance evaluation once a year, based on work results and company performance
Participating in full social insurance, health insurance, unemployment insurance and periodic health check- up well organized by the company
Events & activities: company trips, company parties & other team- building activities.
Free lunch
Competitive salary range
Annual bonus and performance bonus
Working environment: young, dynamic

Cập nhật gần nhất lúc: 2024-11-17 05:05:02