Property Manager will be overall responsible for the day to day operations of the project to plan, guide and support the project toward a success by efficient management, well services provided.
JOB DESCRIPTION
Management system setting up
Establish resident’s handbook and fit out guidance book;
Select and monitor sub contractors such as M&E maintenance, security service, pest control, gardening landscaping, janitorial service, etc.;
Assist developer in handover process of the project and provide related documents;
Set up standard templates and prepare for reports including operational report, profit loss statement, periodical operation plan, etc.;
Build up the organization chart and job descriptions for the Property Manager and all operational staffs;
Set up standard working procedures for staffs and sub contractors;
Set up the pre- opening budget operations budget;
Operation management
Ensure smooth operation of all plant and equipment;
Maintain the development to the highest standards;
Ensure that all operations and maintenance must be undertaken in accordance with the policies and agreement of
Take responsible in establishing rules/regulations regarding health safety;
Ensure that all operations and maintenance must be undertaken correctly and legally;
developer and their contractors;
Implement all operational systems and procedures in accordance with the Company’s Operational Procedures;
Maintain the development to the highest standards;
Confirm maintenance schedule, which must be included in the monthly report;
Coordinate with Chief Engineer to ensure effective supervision of technicians and contractors;
Human Resources Management
Build up personal development plan with employees annually;
Conduct a minimum of 2 performance appraisals per year for all staffs;
Recruit, train as well as give each staff chances to develop themselves;
Ensure all employees always maintain work ethics and obey to company’s code of conduct;
Ensure Savills Group Policies for employee are adhered to;
Ensure all new employees will officially be welcomed and attend company’s orientation;
Accounting and Financial Services
Supervise the payment process of management fee as well as other fees (from residents to developer) and the process of issuing invoices;
Strictly control all expenses related to property and effectively utilize budget to avoid overspending;
Record all documents related to payment process and all accounts related to management process of current projects;
System report
Monthly Operations report operations management of the property, recommendations for redecoration, improvements, etc ..(if any);
Financial report details of payments, bad debt repossess and consultancy for developer;