Public Areas Supervisor - Giám Sát Vệ Sinh Khu Vực Công Cộng

Maintains positive guest and colleague interactions with good working relationships.
Assists the Housekeeping Manager in the smooth and efficient running of the Housekeeping department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered to.
Assigns duties and responsibilities to Housekeeping Attendants.
Logs daily events in Supervisor’s Logbook and follow-up on information reported by the other Supervisors daily.
Ensures Rooms Division meets the Hotel’s targets in the areas of Guest Satisfaction Survey and Customer Audits.
Works with Assistant Manager - Housekeeping to prepare weekly work schedules, making sure that they reflect business needs and other key performance indicators.
Reports and follow-up on repair and maintenance work.
Reports lost and damaged items.
Conducts checks on works done by Housekeeping Attendants.
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
Ensures Housekeeping Attendants also provide excellent service to internal customers as appropriate.
Raises job order to Engineering department for repair and maintenance work.
Reports adverse guest comments.

Sẽ trao đổi cụ thể khi phỏng vấn / For further discuss in interview

Service charge
Bao Viet Health insurance for personal and family
Social Insurance as law
Competitive salary
7 Accident Insurance
Housing, uniform, meal and transportation are provided by the resort
Home Leave allowance
Relocation assistance
Repatriation allowance
Gym room
Rest & Relaxation Allowance per 3 months: 2 million.

Cập nhật gần nhất lúc: 2022-05-05 18:52:04