Public Areas Supervisor/Giám Sát Vệ Sinh Khu Vực Công Cộng

Ensure all equipment and machinery are cleaned and maintained in good condition and stored correctly.
Report accidents and injuries happened in the Public Areas to the Regent Service Centre immediately and keep Public Areas Manager or Housekeeping Manager informed.
Make recommendations/suggestions related to operational requirement to Public Areas Manager.
Maintain constant awareness of safety issues, such as wet floors/broken glasses/frayed electrical cords/water leaks, in public areas and take immediate follow- up actions in coordination with concerned departments to resolve the issues.
Supervise, and assist, deep cleaning and any other projects assigned by Public Areas Manager.
Submit to Public Areas Manager regular reports on operating supplies & equipment and required equipment repair.
Perform routine inspections of Public Areas pantry and storerooms to ensure cleanliness and tidiness.
Perform routine inspections of stock control and issue supplies/tools to colleagues at the beginning of the shift in order to control inventory.
Provide feedback on colleague performances and report well- deserved recognition or disciplinary issues to Public Areas Manager.
Ensure Public Areas Attendants are equipped with all needed supplies and tools to complete their duties.
Inspect all public areas to ensure that the Regent Phu Quoc’s established standards in accordance with IHG Clean Promise are met for cleanliness, sanitation, function and aesthetic value. Take corrective actions as needed to address quality deficiencies.
Report unusual behaviours/activities of any personnel in the public areas to Public Areas Manager.
Prepare a checklist/assignment of cleaning tasks, responsibilities, and scheduled meal breaks of Public Area Attendants to use during their daily duties.
Respond to guest requests and immediately handle, or escalate if required, issues and complaints regarding all public areas.
Have full knowledge of all resort’s guest facilities and operating hours – include restaurants & bars, resort shops, conference/meeting rooms.
Comply with the Lost & Found policy and procedures of the resort.
Assist in training and constantly coaching the colleagues to ensure their performances meet for the task requirements.
Supervise and coordinate pest control, gardening, and periodical cleaning operations in the area of responsibility.
Report maintenance defects in public areas and facilities to Engineering Department and follow up.
Report any breakage/damage and loss of property in the public areas and facilities to Public Areas Manager.
Supervise, and assist, the work of Public Areas Attendant to ensure the established standards and the IHG Way of Clean 5- S Process are followed consistently by the team.
May authorized to enter management offices following the Security Policy & Procedures for maintenance and other activities such as pest control and carpet shampooing.
Assist guests in public areas when asked, and pro- actively offer assistance when you see any signs that guests look for something- Remember IHG True Hospitality.

Growth mind- set: You believe that you can always improve and develop skills, by facing challenges, learning from mistakes and genuinely listen to feedback.
Ambition: You are eager to learn more and enthusiastic to continuously improve your knowledge and skills in order to become a real Regent connoisseur.
Consistency: As a supervisor you make sure consistent service is provided and quality always meets the standards set by the resort.
Commitment: You are dedicated to your work and always intend to perform as best as possible. You do not go home before your tasks are finished or carefully handed over to your colleagues.
Pro- active attitude: You are driven by intrinsic motivation and are always one step ahead in doing daily tasks and anticipating guests’ needs.
Leadership: You lead the team by example and show them how work needs to be done, while always supporting growth and development.
Team player: Together with the team you work towards a common goal and you understand the importance of your role within the team while always willing to support your colleagues.

Bao Viet Health insurance for personal and family
Service charge
Competitive salary
Social Insurance as law
7 Accident Insurance
Relocation assistance
Repatriation allowance
Gym room
Rest & Relaxation Allowance per 3 months: 2 million.
Housing, uniform, meal and transportation are provided by the resort
Home Leave allowance

Cập nhật gần nhất lúc: 2024-03-12 14:55:32