Python Backend Developer DevOps Support

We are looking for a technically strong
Python Developer
to join our dynamic operations team. In this role, you will be the first line of support for researchers and internal users by managing and resolving issues via our
JIRA service desk
. You will play a key role in driving operational efficiency through automation and smart tooling, ensuring timely and effective support.

To help manage the flow of issues and resolve them. For the more complex issues they can then redirect to the Devops team for their handling, but the support engineer must still keep ownership;
To come up with solutions to improve the efficiency of resolving issues. This would include exploring the user of bots to automate some of the common tasks, as well as to write scripts to programmatically categorize and handle the tickets in the JIRA service desk.

Yêu cầu công việc

Hands- on experience with SQL and relational databases.
Familiarity with Unix/Linux environments and shell scripting.
Solid programming skills in Python with 3+ years of hands- on experience in building, maintaining, and optimizing backend systems using frameworks such as Django, FastAPI, or Flask.
Working knowledge of JIRA, Git, and monitoring tools such as Grafana.
Strong problem- solving mindset with a proactive attitude.
Ability to take ownership of issues and see them through to resolution.

*Preferred Qualifications:

Strong English communication and coordination skills.
Background in DevOps or operational support roles.
Experience with web- based technologies such as JavaScript, Node.js, Django.
Exposure to Machine Learning or Artificial Intelligence techniques.
Familiarity with Generative AI tools (e.g., ChatGPT, Gemini) for enhancing support efficiency.

Workplace:

Join a young and dynamic team with awesome international projects applying the latest technology.
Culture of openness and honesty in which individuals are respected and encouraged to achieve their full potential.
Working with specialists from all over the world provides you with a fantastic opportunity to expand your skill set.

Benefits comprise:

Chance to be honored quarterly and annually with recognition awards for individuals, teams, seniority, etc.
Annual Company trip and Teambuilding
13th- month salary and attractive performance bonuses
A wide range of sports and social activities: Football, Badminton, Running, Yoga, Tech clubs, Charity, etc.
Annual health check package
Premium Healthcare and Accident insurance
Advanced technical, English, and soft skills training to assist your career development
Engaging monthly events: Happy Gathering, Mini Game, Birthday Celebration, Party, etc.
A spacious and fully equipped pantry for your most comfortable mealtime
Company supporting funds to ease your personal loans of Home, Vehicle, Tuition, etc.
Lunch allowance and Free parking

Cập nhật gần nhất lúc: 2025-08-23 05:15:02