RESPONSIBILITIES:
Continuously evaluate supplier’s overall quality performance. Proactively update SBU internal teams on all issues affecting supplier performance and its impact to SBU’s business strategy.
Lead quality system and process audits. Work with suppliers to continuously improve the QMS level.
Responsible for customer complaint processing and follow up the CAR with suppliers to close it effectively in timely manner.
Responsible for shipment final inspection at suppliers by on- site inspection or effective management and evaluation of supplier self- inspection report.
Closely monitor supplier performance both onsite and remotely against key quality metrics and initiatives.
Serve as quality liaison between SBU and the supplier, make sure that SBU’s quality standard and requirements are completely and properly implemented at suppliers through effective and frequent communication.
Actively involved in NPD process and responsible for quality validation of new product in PP (pre- production run) phase.
REQUIREMENTS
Proficient in quality tools: PPAP, FMEA, SPC, Control Plan, etc.
Good personal skills with the ability to effectively work with individuals and groups at all organization levels; ability to work independently and as part of a team.
Willing work under pressure and able to travel on request
Ability to study and apply new information.
Familiar with ISO9000 or TS16949 standards, skilled at supplier audit.
Ability to maintain confidentiality of sensitive information.
Excellent written and oral communication skills; ability to communicate effect.
Ability to take initiative and prioritize tasks; good time- management, organizational, problem prevention and problem- solving skills.
Strong problem- solving skills, such as 8D, 5W1Y, etc
Willingness to adapt to changing business needs and deadlines.
Good knowledge of plastics and Stainless- steel manufacturing process. Additional ceramic or glass industry experience will be a plus.
Education and Experience
Bachelor’s degree in quality, engineering, or other relevant courses.
5+ years product quality and supplier quality management experience. • Proficient English and can communicate with Mandarin also
