Policy Management & Quality Programs
Develop, implement, and evaluate complex quality programs and ensure program integration with other functions.
Acquire green coffee knowledge and to obtain certifications to support HACCP, ISO, PCQI, and GFSI standards (SQF).
Maintain current awareness on applicable new technology and industry trends and their impact on technical and business needs.
Develop quality systems, standards and programs thorough understanding of business and local regulations.
Oversee the development, reviewing and enforcing SOP’s or other document- controlled paperwork.
Quality Standard Measurement and Management
Collaborate with Production team in process of QA checks
Walk through the facility daily, support/lead investigations, and the resolutions of quality issues.
Perform finished product QA testing include sensory evaluation.
Support and enforce GMP and all SQF compliance throughout the facility.
Implement and support a strong culture of quality, accountability, and process improvement, ensuring that the manufacturing processes produce products that meet and exceed regulatory and customer standards.
Perform verification activities as related to facility specific quality programs.
Collaborate with various departments in the facility on mitigation strategies when EMP concerns arise.
Troubleshoot quality equipment and equipment calibrations.
Conduct analytical and microbial testing as well as interpret results and trend data
Understanding of coffee cupping procedures and ability to perform sensory evaluation for incoming green coffee and roasted coffee
Perform various internal audits, conduct paperwork reviews
Training & Documentation
Ensure that all necessary documentation is maintained and up to date to support the organization&039;s ISO and other relevant certifications
Support/ Lead quality and food safety systems training.
Prepare complex technical reports with major impact to business; makes recommendation on improvements affecting operations or project management.
