QA Manager - Exp in Back Office/Human Resource projects

Mô tả công việc

About us

We are advancing a major project in enterprise- level HR solutions, collaboratively developed by our teams in Vietnam and Japan, targeted initially at Japanese companies with future plans for global expansion. To push this project forward, we are looking for a capable leader to oversee our diverse engineering team, including Backend, Frontend, QA, and Product Owner. This role involves close collaboration with our Japanese team and driving the product toward sustained success over the next three years and beyond. This position offers visibility to senior management in Vietnam and Japan and represents a significant opportunity for career development as a senior manager in QA.
At Money Forward Vietnam (MFV), we are actively engaged in the forefront of financial technology. Our portfolio, encompassing over 50 services across B2C, B2B, and B2B2C sectors, aims to mitigate financial challenges for a broad audience. A critical aspect of our strategy is developing our engineering team within a global framework. As part of the Money Forward Group, transitioning swiftly into a global tech leader, MFV is strategically positioned to enhance our engineering capabilities through focused investment.

Incidents management: Monitor and review incidents, develop improvement plans to prevent recurrence, and ensure their implementation within the organization.
Process Improvement: Collaborate with the Japan team to refine the QA process, ensuring efficiency and best practices.
Performance Evaluation: Conduct transparent and fair performance evaluations, from goal setting to final assessments.
Talent Management: Hire and mentor top QA engineering talent, focusing on skill development and team performance enhancement.
Stakeholder Communication: Serve as the primary liaison for project communications with stakeholders, managing expectations and updates.
Lead a Team: Direct a project team of 10+ members, managing all aspects of product development and fostering team cohesion.

Yêu cầu công việc

Requirements:

Must- have:

Familiar with Agile methodologies like Scrum, Kanban, Scrum of Scrum, and its best practices
3+ years managing the QA team
Experience for back office (HR related) application software
Degree in Information Technology, Software Engineering, Information Systems, or equivalent experience
5+ years of QA engineer’s experience
Professional working proficiency in English.
Built and/or led a QA engineering team of 5+ members
Excellent problem- solving in ambiguous situations without clear instructions
Proven people management skills: team building, employee satisfaction, career development, and mentoring
ISTQB certification or equivalent knowledge; Advanced Level is highly recommended.
Managing and monitoring Incidents in the production environment, making improvement plans

Nice- to- have:

Cross- functional and Innovative Leadership: Experience in cross- departmental collaboration and leading R&D efforts to foster innovation and align product development with company goals.
B2B Application Expertise: Experience in managing or developing B2B applications, with a knack for solving complex business and technology challenges, particularly in finance, accounting, banking systems, and scalable web applications.
Language Skills: Japanese proficiency is a plus to understanding business requirements and customer voices. (N2 level or above recommended)
Analytical Decision- Making: Leveraging data analysis for strategic decisions, emphasizing software development metrics and user engagement.

Soft Skills:

Positive, proactive mindset with perseverance in overcoming challenges.
A team- oriented approach, fostering a shared commitment to quality.
Strong communication and collaboration skills.

Working hour: Flexible start 8AM- 9AM from Mon- Fri
Full salary in probation
Hybrid working: 2 days at the office and 3 days WFH
Insurance: Applied from Probation period:
Social Insurance, Health Insurance, Unemployment Insurance (on 100% salary)
Private health insurance & accident insurance. From Managing level: extra for family members
17- 24 paid days off and more
Well- equipped facility: Macbook pro, additional monitor,..
Annual company trip; Quarterly team building
Bonus: 13th month salary
Billiards & Running club
Annual health check
Paternity leave: Extra 5 days

Clear Career path
Soft- skill workshops
Performance & salary review: twice/year (Jun & Dec)
External & internal training courses
Monthly and biannual Recognition Awards
Foreign language & International technology- related certifications sponsoring
Tech seminars

Cập nhật gần nhất lúc: 2025-05-14 11:45:03