Operational management
Oversee daily QA/QC operations and perform corrective actions with vendors/factories to achieve customer requirements and standard.
Training, coaching and support for personnel to complete all responsibility of QA/QC task and evaluate employee performance.
To ensure Quality sample meet in- house standard and customer requirement.
Manage all activities of QA / QC to ensure continuous operation.
Monitor the daily schedule (add, cancel or change the inspection/audit/other), and arrange the QC inspection schedule properly.
Manage of QC team inspectors to ensure their daily tasks.
Maintaining the Management system (ISO 9001)
Training and coaching for all personnel about the management system to ensure that everyone who involved in the process that produce the products deep understand their responsibility in quality.
Assessing, monitoring and validating the management systems to ensure that everything is effective. Evaluation of the root causes of nonconformities and corrective and preventive actions.
Maintaining validity of certificates. Connect with Certification Bodies for the audits or any activities for continuously certificates.
Composing and updating the management system procedures
Monitoring quality and safety of finished products
Registering for products to make sure that it meets with authorities request (authorized)
Resolving customer complaints if any from sales dept.
Monitoring the non- conforming products
Trend analysis of quality and safety data, suggest the improvement actions
Communicating with consumers, authorities and other for any requests about quality or/and safety.
Monitoring quality and safety of materials, suppliers capacity
Coordinate with Supply Chain Dept. to implement auditing and choosing suppliers about quality, safety and management requirement..
Review equipment calibration, validation, and maintenance records to ensure they are performed correctly and on time.
Prepare and maintain Quality records for review of completeness and accuracy to meet both internal and external expectation.
Manage / develop QC team
Other tasks
Other requests from the Board of Directors.
Supporting production and R&D for new product trial.
Making the QA periodic and unexpected report
