QA Telesale (Nutrition)

Coordinate with Trainer and Teamlead to coach and train agents.
Detect and record non- compliance found.
Listen call recording/ real time agent consult to consumer.
Other tasks assiged by OM.
Proposed report and training plan for agents.
Propose solution to improve call quality and sales efficiency.
Quality scoring agent calls.

Have sense to detect and regcognize non- compiance behavior.
Knowledge and experience in telesales.
At least 6 months experience in QA/QC possition.
Skilled in analyzing records to provide problems and solutions.
Ability to communicate and inspire employees.
Experienced in training and coaching is a plus.

Competitive income according to ability 13th month salary; Quarterly and annual KPI rewards
Not a family company.
Consider salary increase in June every year Pay social insurance, health insurance and enjoy full benefits according to labor law Participate in annual team building and Year End Party.
The company has foreign investment capital.
Participate in internal activities: Monthly birthday party, Christmas party. Birthday and holiday gifts for Employees and Families (March 8, June 1, October 20, Mid- Autumn Festival, ETC.,,,)
Professional, dynamic working environment, free parking

Cập nhật gần nhất lúc: 2024-10-19 19:10:03