Quality Control Engineer

Galaxy Telecom is a member company of Galaxy Holdings – a technology group under Sovico Group. We focus on developing next- generation telecommunications products such as SkyFi – a new- generation mobile network providing both physical SIM and eSIM with domestic and international voice and data packages, aiming to deliver a flexible, convenient, and borderless user experience.
The QC Engineer
will be responsible for ensuring the quality of telecommunications products and services (SkyFi eSIM, MVNO) by designing, executing, and optimizing testing processes. The role includes:
Functional & Performance Testing:

Evaluate the performance of applications and customer portals (web/app).
Test network connectivity quality, speed, stability, and latency.
Conduct functional testing for eSIM, physical SIM, service packages, voice, SMS, and data.

Quality Assurance Process:

Develop and update Test Cases, Test Plans, and Test Scripts for new and existing products/services. Work with development teams, operations, and network partners to troubleshoot issues and improve products.
Ensure testing processes comply with ISO/IEC, ITU, or internal standards.

Integration & Compatibility Testing:

Ensure eSIM compatibility across various devices, operating systems, and platforms.
Perform system integration testing with partner networks (Core Network, Billing, CRM, API).

Quality Reporting & Improvement:

Analyze defect data and propose solutions to enhance customer experience.
Create detailed bug reports and track the fix/verification process.

Job requirements:

Minimum of 2 years of experience as a QC/QA Engineer, preferably in telecommunications, MVNO, or Mobile App/Web.
Skills in writing Test Cases, Test Plans, and using bug tracking tools (Jira, TestRail, etc.).
Knowledge of mobile network technologies (2G/3G/4G/5G), SIM/eSIM, activation, and provisioning processes.
Bachelor’s or College degree in Information Technology, Telecommunications, or related fields.

Preferred Qualifications:

Good technical communication skills in English.
Skills in log analysis and using telecommunications testing tools (Wireshark, QXDM, TEMS, etc.).
Experience in testing Billing, CRM, and OSS/BSS systems.

BENEFITS:

Performance bonuses, 13th- month salary.
Training programs to enhance expertise.
Professional working environment with career development opportunities.
Competitive salary.
Full participation in Social Insurance, Health Insurance, Unemployment Insurance as regulated.

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Cập nhật gần nhất lúc: 2025-08-20 07:45:03