Quality Service Engineer

- Analyze the problem and provide the root cause related to product quality
- Visit customer sites upon request to identify and address technical issues
- Document all interactions and solutions accurately for future reference
- Propose resolutions efficiently and effectively, exceeding customer expectations
- Negotiate with customers when necessary to reach a mutually agreeable solution
- Act as the primary point of contact for customer complaints
- Attend training in Factory at Phu My, BRVT 3months before start to work in HCM office.
- Follow up with customers to ensure satisfaction with the solution
- Actively listen to and understand customer concerns and issues

- Good at English, computing
- Other matters shall be discussed during the interview.
- Have working experience in QA, QC or customer services
- Graduated from university, major in QC, QA, Mechanical Engineering or any related major.

Support meal, car parking for employees
Team building
Inter/External training
Salary reviewing 2 times per year
Award for individual/team/department having best performance
PTI Insurance
Bonus company leaves

Cập nhật gần nhất lúc: 2024-04-03 11:29:27