LEADERSHIP AND MANAGEMENT RESPONSIBILITIES
Employee and Team Development:
· Identify individual and team strengths and development needs on an ongoing basis.
· Create and/or validate training curriculum in area of responsibility.
Performance Management:
· Familiarity with various triggering systems (i.e. DPMO, DPM, 3/5 rule etc..)
· Detailed project planning skills
· Specific experience with implementation and use of RAD (Real time alerting DPMO software) is highly desirable
· Experience with integration and implementation of MES processes and tools/systems
· Experience with definition and documentation of business requirements and system specification
· Consulting skills with emphasis on customer acceptance, training, and partnering
· Review and guide component reliability testing, provide technical assistance in the testing and checking of assigned parts specialized fields such as physical, functional and environmental testing.
· Communicate changes in Jabil DPM expectations on a timely basis
· Team player and flexibility to deal with ongoing change and customer resistance
· Guide part selection for new components and products and new component qualification.
· Review and analyze field and manufacturing line component failures, and corrective actions; feedback to engineering and Cisco NPIE; generate pareto and trend charts; drive corrective actions.
· Ability to lead team and interact with all levels of management in a matrixed and political environment
· JACS experience is required.
· Technical savvy and knowledge of both IT applications and enterprise IT Infrastructure and Operations (Mfg, software and hardware)
· Jabil DPM expectations are clearly communicated to the supply base
· Work with quality, production, manufacturing, Cisco NPIE’s, suppliers and subcontractors to discuss and resolve quality aspects of specialized parts, materials and assemblies.
· Coordinate and generate failure analysis and corrective action reports for component issues.
· Experience with process mapping/improvement and requirements definition and analysis
Communication:
· Prepare and present customer presentations related to quality improvement initiatives.
· Organize verbal and written ideas clearly and use an appropriate business style.
· Provide communication forum for the exchange of ideas and information with the Worldwide plant quality and functional management departments, associated with new quality initiatives (process control tools)
· Assess communication style of individual team members and adapt own communication style accordingly.
FUNCTIONAL MANAGEMENT RESPONSIBILITIES
Business Strategy and Direction:
· Provide regular updates to Quality Engineering Manager on the execution of the strategy.
· Define, develop and implement Quality Engineering strategies, which contribute to the campus strategic directions.
· Know and understand the campus strategic directions.
Cost Management:
· Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non- value- added processes, or complete re- engineering of processes and systems).
· Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value.
· Provide feedback to Test Engineering Manager & workcell manager on cost and cost trends.
TECHNICAL MANAGEMENT RESPONSIBILITIES
· Comply and follow all procedures within the company security policy
· Participate in the vendor survey activities as applicable. Drive proactive participation with suppliers and (when possible) aid in their process improvement efforts.
· Review all supplier discrepancies. Coordinate and track the corrective/preventative action effort.
· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
· Interface and provide technical support on component quality issues with the customer as needed.
