Job Purpose
- The job holder leads portfolio management by providing support in planning, coordination of financial objectives and deliverables for the portfolio of both traditional projects/initiatives implemented through Waterfall methodology and customer journey digitization initiatives implemented through Agile methodology.- The job holder collaborates with cross- functional teams within the Transformation Office and other divisions in the bank to ensure operational consistency across bank- wide initiatives in tracking and governing progress, managing resources and communicating with stakeholders.
Key Accountabilities (2)B. Resource Management
- Design the operational processes across the initiative lifecycle to ensure a standardized approach across all types of initiatives/projects.
- Update operational processes on a regular basis and facilitate the setup of new initiatives and tribes in accordance with required standards.
- Provide logistics support for the Head of IPMO and the team, CEO workshops, governance meetings, and be the contact point for building the Agile working environment for the Transformation Office.
- Support the development of tools/templates and guide initiative teams on how to complete and update initiative progress on the tools/templates created.
- Consolidate and prepare progress reports for STEERCO, TECO, BOM, BOD leadership committees timely and accurately.
- Apply and maintain tools/templates used to track and report across the portfolio of transformation initiatives (Foundational and Agile), define monitoring tools/templates and customize as needed.
Key Accountabilities (1)A. Operations Support and Governance
- Collaborate with stakeholders in Business Units / Divisions to identify high- level resource planning requirements to ensure optimal resource utilization.- Track and control resource usage efficiency to ensure sufficiency for all units in the Transformation Office and for bank- wide initiatives within the approved plan.
Key Accountabilities (3)C. Portfolio Management
- Work with transformation initiative leads and teams to understand the progress of their assigned portfolio and track the accuracy of inputs for tools.
- Support the iPMO Lead in developing an Early Warning System (EWS).
- Work with initiative leads to update initiative status and solve problems as required, report key challenges, track progress, recognize financial value and manage the use of monitoring tools.
- Escalate issues or risks of potential impact on performance via portfolio reporting to Sponsors / STEERCO / TECO committees to facilitate the decision- making process.
- Proactively guide initiative teams, Business Units and Divisions for effective cross- functional collaboration.
- Control the quality and compliance of initiatives with required standards.
