Quản Lý Nhà Hàng (OMasake)

Recruitment & Training:
- Develop and implement training programs focusing on High- end dining experience and the unique needs Omakase and Japanese culinary/service culture.
- Collaborate with HR to hire and onboard a skilled team of service professionals and kitchen staff (if support required).
Operational Setup:
- In charge of creating and submit annual OPEX/CAPEX as well as Business forecasting/P&L to BOM.
- Develop and establish Standard Operating Procedures (SOPs) for all front- of- house operations.
Menu & Beverage Collaboration:
- Work closely with the Head Chef and Beverage Manager to finalize the food and drink menus, with heavy focus on Cost control and Profitability.
- Assist in crafting a Sake pairing menu to complement the Omakase experience (following Head Chef guidance).
Procurement & Equipment Setup:
- Propose and revise OS&E checklist and submit to BOM.
Day- to- day Operation:
Customer Experience Management:
- Ensure a seamless, high- touch customer experience from reservation to post- dining.
- Handle VIP guest relations, ensuring their needs and expectations are exceeded.
Staff Leadership:
- Conduct regular training sessions to maintain high performance and service standards.
- Lead, inspire, and manage the front- of- house team to deliver exceptional service.
Operational Excellence:
- Ensure compliance with food safety and health regulations.
- Monitor and maintain cleanliness, ambiance, and all service operations.
- Support and Coordinate with the Luxury Bar outlet in Basement as per requested by BOM.
Financial Performance:
- Manage daily financial operations, including budget control, inventory management, expense management, and profitability monitoring.
- Analyze and report sales performance and guest feedback, implementing improvements as needed.

- Strong knowledge of Japanese culture, Japanese proficiency is a huge advantage (N3- N2).
- Leadership Skills: Exceptional ability to inspire and manage a team to deliver excellence.
- In- depth understanding of luxury F&B operations, particularly Japanese fine dining
- Customer Focus: A keen sense of client preferences and the ability to adapt and exceed expectations
- Proven ability to manage all aspects of restaurant operations, including SOP development and financial controls
- Minimum 3–5 years of experience managing high- end restaurants, preferably in same category or F&B outlet in 5 star hotels
- Adaptability: Proven adaptability to clientele demand and market changes. Indicating an attitude of eager to learn and non- stop improvement mindset
- Bachelor’s degree in Hospitality/Diploma or relevant field (or equivalent experience).
- Professional English proficiency
- Excellent proficiency in POS, budgeting, and Microsoft Office
- Experience in Omakase or Japanese dining is more preferred

- Làm việc trong môi trường năng động, có nhiều cơ hội trải nghiệm ở phân khúc khách hàng cao cấp
- Tham gia BHXH, BHYT đầy đủ theo luật Lao động
- Mức lương thưởng hấp dẫn, phù hợp với năng lực làm việc
- Hưởng các chế độ phúc lợi, thưởng theo đúng quy định của Nhà nước và Công ty

Cập nhật gần nhất lúc: 2025-12-02 14:40:02